Stack error: Error code:0x50012b8 PointSec Database corrupt.PsMain

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  • James L Bryant
    New Member
    • Feb 2007
    • 1

    Stack error: Error code:0x50012b8 PointSec Database corrupt.PsMain

    At bootup this morning before displaying the Windows logo the following error string is displayed:
    Database corrupt.PsMain: 568c
    PsMain: 98bd
    PsMain: 9b45
    PsMain: 49d6b
    PsMain: 3ca6f
    PsMain: af6
    PsMain: 78
    PsMain: ba
    I am able to get into the BIOS but that's all. I can't get it to bootup in safe mode or enter the PointSec encryption menu. Has anyone ever experienced this error and is there a way to fix without totally reinstalling the OS.
  • Cyberdyne
    Recognized Expert Contributor
    • Sep 2006
    • 627

    #2
    You can run repair of windows or try last good known configuration. What software are you running for the database?

    Cyber.

    Comment

    • shekeba
      New Member
      • Mar 2007
      • 1

      #3
      Originally posted by James L Bryant
      At bootup this morning before displaying the Windows logo the following error string is displayed:
      Database corrupt.PsMain: 568c
      PsMain: 98bd
      PsMain: 9b45
      PsMain: 49d6b
      PsMain: 3ca6f
      PsMain: af6
      PsMain: 78
      PsMain: ba
      I am able to get into the BIOS but that's all. I can't get it to bootup in safe mode or enter the PointSec encryption menu. Has anyone ever experienced this error and is there a way to fix without totally reinstalling the OS.
      Hi,

      Use windows cd and chose R for recovery console. once you are in recovery console change to your cd drive and run fixboot for example d:\> fixboot c:

      helpful links
      http://www.michaelstev enstech.com/XPrepairinstall .htm
      http://support.microso ft.com/kb/307654

      Good luck!

      Shekeba

      Comment

      • ecoses
        New Member
        • Apr 2007
        • 1

        #4
        Originally posted by James L Bryant
        At bootup this morning before displaying the Windows logo the following error string is displayed:
        Database corrupt.PsMain: 568c
        PsMain: 98bd
        PsMain: 9b45
        PsMain: 49d6b
        PsMain: 3ca6f
        PsMain: af6
        PsMain: 78
        PsMain: ba
        I am able to get into the BIOS but that's all. I can't get it to bootup in safe mode or enter the PointSec encryption menu. Has anyone ever experienced this error and is there a way to fix without totally reinstalling the OS.

        1st Step

        verify the computer name
        secrch computer file (_.rec) file

        go to that decryption
        in prosess

        try this step

        Comment

        • SrNetAdmin
          New Member
          • Apr 2007
          • 1

          #5
          I have the same issue. the issue isn't with the installation of Windows. Its with PointSec. Its a hard drive encryption application. PointSec doesn't have any Knowledge base to access for troubleshooting this error.

          Its not MFT, or MBR, or an NFTS issue. Its PointSec.

          Comment

          • zjenei
            New Member
            • Apr 2007
            • 2

            #6
            Stack error: Error code:0x50012b8

            Hi Everybody,

            I received the following error message on my screen today on a notebook:
            ----------------------------------------------------
            *** STOP ***
            Error code is 0x50012b8
            Stack backtrace:
            Psmain -6927
            Psmain -9069
            Psmain -a2c5
            Psmain - 4ce5b
            Psmain - 3fadf
            Psmain - c27
            Psmain - 78
            Psmain - ba
            ----------------------------------------------------
            Could you help me?
            Thanks a lot.
            Best regars,
            zjenei

            Comment

            • bartonc
              Recognized Expert Expert
              • Sep 2006
              • 6478

              #7
              Originally posted by zjenei
              Hi Everybody,

              I received the following error message on my screen today on a notebook:
              ----------------------------------------------------
              *** STOP ***
              Error code is 0x50012b8
              Stack backtrace:
              Psmain -6927
              Psmain -9069
              Psmain -a2c5
              Psmain - 4ce5b
              Psmain - 3fadf
              Psmain - c27
              Psmain - 78
              Psmain - ba
              ----------------------------------------------------
              Could you help me?
              Thanks a lot.
              Best regars,
              zjenei
              Most of the answer is <EDIT: Merged threads.> (Found by searching TheScripts for "psmain" - plus I had just seen it).

              Comment

              • mexiricano
                New Member
                • Apr 2007
                • 1

                #8
                Yes it is Pointsec. You need your pointsec admin to create a recovery disk for you and provide you with a password. It will decrypt your HD and it is a lengthy process. It takes about 2-4 hours. After this you hd should boot up fine.

                Comment

                • webo
                  New Member
                  • Jul 2007
                  • 1

                  #9
                  Originally posted by zjenei
                  Hi Everybody,

                  I received the following error message on my screen today on a notebook:
                  ----------------------------------------------------
                  *** STOP ***
                  Error code is 0x50012b8
                  Stack backtrace:
                  Psmain -6927
                  Psmain -9069
                  Psmain -a2c5
                  Psmain - 4ce5b
                  Psmain - 3fadf
                  Psmain - c27
                  Psmain - 78
                  Psmain - ba
                  ----------------------------------------------------
                  Could you help me?
                  Thanks a lot.
                  Best regars,
                  zjenei
                  Hi zjenei. I'm same issues. This occured because I'm using PointSec.
                  Did dou solve this problem?

                  Help me, please!!!

                  Thanks.

                  Comment

                  • bartonc
                    Recognized Expert Expert
                    • Sep 2006
                    • 6478

                    #10
                    Originally posted by webo
                    Hi zjenei. I'm same issues. This occured because I'm using PointSec.
                    Did dou solve this problem?

                    Help me, please!!!

                    Thanks.
                    Hi webo. I've merged this with a thread containing many answers and suggestions on how to fix your problem.

                    I hope you find the one that works for you.

                    Good luck,
                    Barton

                    Comment

                    • stibbetts1
                      New Member
                      • Aug 2007
                      • 1

                      #11
                      Originally posted by SrNetAdmin
                      I have the same issue. the issue isn't with the installation of Windows. Its with PointSec. Its a hard drive encryption application. PointSec doesn't have any Knowledge base to access for troubleshooting this error.

                      Its not MFT, or MBR, or an NFTS issue. Its PointSec.

                      I got a simialr message and called Pointsec and waiting for a reply. Has anyone else experienced similar issues where Pointsec acting strange on laptops even after its been installed for a while.

                      Comment

                      • bartonc
                        Recognized Expert Expert
                        • Sep 2006
                        • 6478

                        #12
                        Originally posted by stibbetts1
                        I got a simialr message and called Pointsec and waiting for a reply. Has anyone else experienced similar issues where Pointsec acting strange on laptops even after its been installed for a while.
                        I like this guy's answer:
                        Originally posted by mexiricano
                        Yes it is Pointsec. You need your pointsec admin to create a recovery disk for you and provide you with a password. It will decrypt your HD and it is a lengthy process. It takes about 2-4 hours. After this you hd should boot up fine.

                        Comment

                        • bho
                          New Member
                          • Aug 2007
                          • 1

                          #13
                          Received this error today, rebooted and got it again shortly after hitting the PointSec login screen.

                          It was caused by having a USB device (BlackBerry) attached to the system at bootup.

                          FYI!

                          Hope it saves someone having to unencrypt/reencrypt.

                          -bho

                          Comment

                          • skutt711
                            New Member
                            • Sep 2007
                            • 1

                            #14
                            We are also seeing similar issues with USB port hubs attached to the system when running the installation. If you remove the USB port hub prior to the install it seems to run much cleaner.

                            Mike

                            Comment

                            • rapieper
                              New Member
                              • Oct 2007
                              • 1

                              #15
                              The database Corruption is not grounds for removing PointSec or any of the other answers above. contact Pointsec and get the utility for the database corruption. -- either CD or floppy or USB image. Quick fix to repair the DB.

                              Comment

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