VB6 Setup will not run on new machine

[malsop]

I'm moving to a new computer, both running XP Pro SP2 w/latest live updates from MS. Both have full Office 2003 packages installed. When the install disk autoruns the startup and when I do it manually I get the error: "setup has encountered a problems and needs to close. We are sorry for this inconvenience." The same CD autoruns setup fine on the old machine, no errors. Tried taking the computer off line then removing all virus and firewall protections, even copied the image of the CD to the hard drive, always the same error.

I suspect some dll or other is either missing or the wrong version on the new machine but I don't have a clue how to solve this problem with the wonderful debugging help XP gives us.

Any help on this would be hugely appreciated. TIA

malsop

[sashi]

Hi there,

are both machines running on same type of processor architecture?

[malsop]

Yes, almost identical, Intel P4 3.2 and P4 3.4. The biggest difference between the two machines is the size and number of local hard drives (2 each 100 gig SATA on new machine, 1 60 gig ATA on old) and the video subsystem on the new is hugely better than the one on the old machine.

[sashi]

Hi there,

your problem is a little weird to me.. :) have tried looking for the clue at MSDN?

[malsop]

The problem is weird to me as well, particularly as the two machines are so similar in all respects that should have any bearing on this problem.

I have been to the following link and tried all of the options offered on that page as well as the additional linked pages...

http://support.microsoft.com/kb/250343/en-us?spid=3042&sid=global

I'm not quite sure what I should seach for on MSDN that the above link does not cover. If you have some ideas I'm all ears.

Thanks for the response