Can Norton Security Software Affect Viewed HTML Files

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  • clemke@email.toast.net

    Can Norton Security Software Affect Viewed HTML Files

    Hello All

    Is it possible for Norton Internet Security 2003 to strip out
    references to images from the html before it gets to the browser?

    Here is an example:

    On the Web Server The HTML File Looks Like This:
    <a href="01.htm">< img src="th01.jpg" hspace=0 vspace=0 border=0
    width=120 height=90></a>


    In my PC's Cache, The HTML File Looks Like This:
    <a href="01.htm"></a>

    The "img src" tag is gone! If I disable Norton Internet Security, the
    html in my PCs cache then matches what is on the web server and the
    images appear correctly.

    Has anyone come across this before? If so, please let me know how you
    resolved this probem.

    Kenn

  • Adrienne

    #2
    Re: Can Norton Security Software Affect Viewed HTML Files

    Gazing into my crystal ball I observed clemke@email.to ast.net writing in
    news:1115050230 .952384.53320@z 14g2000cwz.goog legroups.com:
    [color=blue]
    > Hello All
    >
    > Is it possible for Norton Internet Security 2003 to strip out
    > references to images from the html before it gets to the browser?
    >
    > Here is an example:
    >
    > On the Web Server The HTML File Looks Like This:
    ><a href="01.htm">< img src="th01.jpg" hspace=0 vspace=0 border=0
    > width=120 height=90></a>
    >
    >
    > In my PC's Cache, The HTML File Looks Like This:
    ><a href="01.htm"></a>
    >
    > The "img src" tag is gone! If I disable Norton Internet Security, the
    > html in my PCs cache then matches what is on the web server and the
    > images appear correctly.
    >
    > Has anyone come across this before? If so, please let me know how you
    > resolved this probem.
    >
    > Kenn
    >
    >[/color]

    Looks like Norton is trying to disable ads. Look at Norton's configuration
    and see if there is an option to turn that off. Of course, visitors with
    Norton turned on will have the same "problem" you are.

    --
    Adrienne Boswell
    Arbpen Consulting will help you harness valuable insights and translate them into tangible results by merging data and strategy.

    Please respond to the group so others can share

    Comment

    • clemke@email.toast.net

      #3
      Re: Can Norton Security Software Affect Viewed HTML Files

      Thanks Adrienne

      I wonder why Norton is picking on three particular html pages? There
      most be something unique to them that is causing them to be flagged by
      Nortions.

      Odd part is that they were not created any different than the other
      pages that load without a problem. In fact, they were built by picking
      up html from a known "good" page.

      Kenn

      Comment

      • Steve Pugh

        #4
        Re: Can Norton Security Software Affect Viewed HTML Files


        cle...@email.to ast.net wrote:[color=blue]
        > I wonder why Norton is picking on three particular html pages? There
        > most be something unique to them that is causing them to be flagged[/color]
        by[color=blue]
        > Nortions.[/color]

        It's nothing to do with the pages as a whole. It's the image dimensions
        that triggers Norton. 120x90 as used in the example in your original
        post is a standard advertising banner size, see
        Interactive Advertising Bureau (IAB) empowers the media and marketing industries to thrive in the digital economy.


        Steve

        Comment

        • clemke@email.toast.net

          #5
          Re: Can Norton Security Software Affect Viewed HTML Files

          Thanks Steve

          You may have something there - the other thumbnail pages that are not
          having problems do feature thumbnails sizes other than 120x90. I'm
          going to recreate the pages with different size thumbnails and see what
          happens.

          If so, I'll be updating my pages to something other than 120x90
          thumbnails, because as it was noted above, every other Norton's user
          will most likely experience the same problem.

          Thanks for the advice, I appreciate the help.

          Kenn

          Comment

          • clemke@email.toast.net

            #6
            Re: Can Norton Security Software Affect Viewed HTML Files

            The thumbnail size was the source or the problem. When I disabled
            Nortion Ad Block, the thumbnails downloaded fine.

            I regenerated the page with larger thumbnails, and with the larger size
            thumbnails the page displayed fine even with Norton Ad Block enabled.

            Even though now I know how to fix the problem locally, I'll stick to
            larger thumbnails to help ensure the pages work with others who may be
            using Nortons..

            Thanks much for the help.

            Kenn

            Kenn

            Comment

            • C A Upsdell

              #7
              Re: Can Norton Security Software Affect Viewed HTML Files

              clemke@email.to ast.net wrote:[color=blue]
              > The thumbnail size was the source or the problem. When I disabled
              > Nortion Ad Block, the thumbnails downloaded fine.
              >
              > I regenerated the page with larger thumbnails, and with the larger size
              > thumbnails the page displayed fine even with Norton Ad Block enabled.
              >
              > Even though now I know how to fix the problem locally, I'll stick to
              > larger thumbnails to help ensure the pages work with others who may be
              > using Nortons..[/color]

              You don't have to make them larger: you can make them smaller, even by
              as little as 1 pixel, as long as you avoid the standard ad banner sizes.
              E.g. Instead of 120x90, you could use 120x89.


              Comment

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