Thank you for replying to me. I'm sorry. Yes, it's the volume settings of my computer. The sound keeps turning off, so I go to Control Panel, Sounds & Audio Devices, then click Audio tab, then volume. A box titled "Playback Control" appears. There are five different volume control choices. The one titled "Wave" is the one that keeps turning off. I put the volume up as high as it will go and it doesn't stay there. A friend...

Every time I try to watch any video on my computer, Netflix, Hulu, YouTube, etc., the Wave volume indicator slides down and we have no sound. I keep having to go to sound devices to turn it back up. At first it would work for a couple hours, now its not working at all. How do I fix it and keep the volume up?