cannot ping

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  • rando1000
    New Member
    • Aug 2007
    • 80

    cannot ping

    I have a computer on a LAN that I cannot ping from any other machine on the LAN, nor can that machine ping other machines on the LAN. The machine can get out via the gateway to internet, can send e-mail, etc. It just cannot be directly reached via it's internal IP address.

    Any ideas what I need to configure to change this? BTW, this machine (and others on the LAN) have static IP addresses.
  • epots9
    Recognized Expert Top Contributor
    • May 2007
    • 1352

    #2
    how high are the firewall settings on the computer that can't be pinged and what firewall/security program are you using?

    Comment

    • rando1000
      New Member
      • Aug 2007
      • 80

      #3
      Windows firewall is disabled. There is no internal firewall, only the external connection is firewalled.

      Comment

      • rando1000
        New Member
        • Aug 2007
        • 80

        #4
        BTW, machine is Windows XP pro, as are most others on the network.

        Comment

        • rando1000
          New Member
          • Aug 2007
          • 80

          #5
          Okay, this is weird. The computer that cannot reach out with ping can reach the same machine at the same IP address using that machine's internal apache web server. What could be blocking a ping but allow connection via a browser and web server?

          Comment

          • rando1000
            New Member
            • Aug 2007
            • 80

            #6
            Seems like the problem isn't on the new machine, but the old one. There was a firewall on the original machine that was part of the virus scan software, which I didn't know about. Disabled it and a few minutes later, all seems to be working.

            Comment

            • epots9
              Recognized Expert Top Contributor
              • May 2007
              • 1352

              #7
              i'm glad you were able to solve the problem, come back anytime you need help.

              Comment

              • epots9
                Recognized Expert Top Contributor
                • May 2007
                • 1352

                #8
                Originally posted by rando1000
                Seems like the problem isn't on the new machine, but the old one. There was a firewall on the original machine that was part of the virus scan software, which I didn't know about. Disabled it and a few minutes later, all seems to be working.
                if you want the firewall still all you have to do is add the ip to the exceptions, since its a network, just add the ip range.

                Comment

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