problem with rebooting my pc

[jesmi]

hi all

i installed window live messenger in my pc. when i installed it asked for restart then i clicked on yes.it started to restart.it prompt window upto password.then it tells that your system is loading but it doesn't go forward. please anybody help me as soon as possible. its urgent.

thanks in advance
jesmi

[epots9]

how many times have to restarted, more than once and it stops everytime?

boot into safe mode and uninstall it, then restart your computer. all should be fine now.

what version were you trying to install? it wasn't beta was it?

[jesmi]

no it always tells that your system is loading.but i have waited 1 and half hour but it didn't started. i was trying to install latest version of window live messenger. is it due to window live messenger or what else? please help me i need urgent help.

thank you
jesmi

[jesmi]

problem with rebooting my pc

hello

my pc always tells that your system is loading.but i have waited 1 and half hour but it didn't started. i was trying to install latest version of window live messenger. is it due to window live messenger or what else? please help me i need urgent help.

thank you
jesmi

[epots9]

threads merged, please don't double post.

[epots9]

no it always tells that your system is loading.but i have waited 1 and half hour but it didn't started. i was trying to install latest version of window live messenger. is it due to window live messenger or what else? please help me i need urgent help.

thank you
jesmi

boot your computer into safe mode. As soon as your computer starts up (when it says press F2 to enter setup) press F8. give it a few seconds and a list will appear, select safe mode and hit enter. give it a min or 2 and it will load windows in safe mode (a password for the admin account might be asked if one is set) from there uninstall msn. restart the computer; now it start up in normal mode and everything should load.

[jesmi]

hello thanks for the advice.but in safe mode it doesn't allow us to uninstall the window live messenger. so please give me another idea.

thanks in advance
jesmi

[jesmi]

safe mode

in safe mode it does not allows us to delete or uninstall anything.i have to uninstall my softwares like window live messenger, nod32.my computer is not still starting after installing window live messenger and nod32.please help me.

jesmi

[epots9]

hello thanks for the advice.but in safe mode it doesn't allow us to uninstall the window live messenger. so please give me another idea.

thanks in advance
jesmi

it should... whats version of windows are you running?

[epots9]

another merger, please use the same thread when posting updates

[WhiteRider]

This sounds like a rogue program. Like a trojan or something. I remember a while back that I had downloaded a dodgy version of ZoneAlarm and the only way I could get rid of it was to use BartPE boot CD. A great video tutorial on how to use BartPE Builder can be found here.

[bartonc]

Great advise and links, WhiteRider. Thanks.

Add/Remove Pro from SuperWin: Freeware may also be of use to you on this one.