Incomplete website opening / download (Boomkat).

[Brewster Lewster]

Hello, I am having trouble opening a website (boomkat.com). I am using a new HP dv6130us 1.6 gig processor 1 gig memory win xp sp2. Scanned with win defender, spybot, Ad-aware (not 2007), Kasperskey 6.0, CCleaner, and all clean. It is the only website that will not download, I only get the website's top menu bar after the window says "done" (after "downloadin g" that large webpage of music to buy). I CAN open it at work with an old win 2000 computer, though!
Can anyone help me with this issue?
Thanks

[epots9]

Hello, I am having trouble opening a website (boomkat.com). I am using a new HP dv6130us 1.6 gig processor 1 gig memory win xp sp2. Scanned with win defender, spybot, Ad-aware (not 2007), Kasperskey 6.0, CCleaner, and all clean. It is the only website that will not download, I only get the website's top menu bar after the window says "done" (after "downloadin g" that large webpage of music to buy). I CAN open it at work with an old win 2000 computer, though!
Can anyone help me with this issue?
Thanks

slow site but i got it to load, try using ie7 or firefox2 (better than ie).

if you are using ie7, delete the cache.

good luck

[Brewster Lewster]

Wow, thank you so much for your fast reply! Yes, I have both IE 7 and Firfox and have tried them both. I have cleaned up all my temp files, etc., with CCleaner. It is a bit slow to open on my work computer but it will not open at all on the home laptop.

thanks

[bartonc]

Wow, thank you so much for your fast reply! Yes, I have both IE 7 and Firfox and have tried them both. I have cleaned up all my temp files, etc., with CCleaner. It is a bit slow to open on my work computer but it will not open at all on the home laptop.

thanks

I agree with epots9; try clearing FF's cache:

Firefox stores copies of frequently accessed pages in the cache.
  By doing this Firefox doesn't have to retrieve the page from the
  network each time you view the web page.

To clear the cache:
   1.   Select Tools > Options...
   2.   Open the Advanced panel and click the Network tab.
   3.   Click 'Clear Now'.

[Brewster Lewster]

Yup, just did that manually despite doing it with CCleaner, too. Still no luck. It says it has downloaded "done" in both IE and Firefox, but only the upper menu bar from the site is there. Hmm, very odd.

Any other suggestions? thanks in advance!!!

[bartonc]

Yup, just did that manually despite doing it with CCleaner, too. Still no luck. It says it has downloaded "done" in both IE and Firefox, but only the upper menu bar from the site is there. Hmm, very odd.

Any other suggestions? thanks in advance!!!

How 'bout contacting the webmaster of the site? It seem they have some other issues to work out as well.

[Brewster Lewster]

Thanks, I emailed them and awaiting response.
Strange that it works o.k. at work and with one respondent here.
i will tell you what they say.

[drhowarddrfine]

Like all browsers, cache is cleared as it fills up. The fact that it works at your work shows it's not the site or your browser. I was able to access the site just fine using Firefox at a hotel over wireless.

[bartonc]

Like all browsers, cache is cleared as it fills up. The fact that it works at your work shows it's not the site or your browser. I was able to access the site just fine using Firefox at a hotel over wireless.

So, between the site and the browser lies the ISP and the physical connection.
The connection is working, so that leaves the ISP (please, don't tell us that you have Charter as your ISP - ).

[drhowarddrfine]

please, don't tell us that you have Charter as your ISP - ).

Who? Me? I would never...ah...yo u have to understand..... should you...ah...well ......yes.

[bartonc]

Who? Me? I would never...ah...yo u have to understand..... should you...ah...well ......yes.

Nope. Not you. My question was for the OP. Sorry for the confusion.

I ask because, while I was a (dissatisfied) Charter customer, there were sites that I could not reach reliably.

[Brewster Lewster]

Hey, thanks everyone. I am a little embarrassed. The problem had to do with my Kaspersky banner blocker. It pretty much blocked half the web page. First time that happened to me with that software. After Norton hell I have liked Kaspersky for the past 6 months or so.

Thanks again!

[epots9]

Hey, thanks everyone. I am a little embarrassed. The problem had to do with my Kaspersky banner blocker. It pretty much blocked half the web page. First time that happened to me with that software. After Norton hell I have liked Kaspersky for the past 6 months or so.

Thanks again!

We're glad you were able to solve the problem, come back anytime you need help.