Users on my domain lose network printers

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  • AricC
    Recognized Expert Top Contributor
    • Oct 2006
    • 1885

    Users on my domain lose network printers

    Occasionally users on my domain lose their network printers. Has anyone heard or seen this? If the user logs out and logs back in the policies push out the correct permissions and they will get their printers back. Does anyone know of a fix for this? I've seen this happen to at least two users in the past month and a half.


    Thanks,
    Aric
  • Cyberdyne
    Recognized Expert Contributor
    • Sep 2006
    • 627

    #2
    Make sure you login as an admin into the machine and setup the usernames as loca admins for their particular station, then let the server take care of the policies.

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    • AricC
      Recognized Expert Top Contributor
      • Oct 2006
      • 1885

      #3
      Originally posted by Cyberdyne
      Make sure you login as an admin into the machine and setup the usernames as loca admins for their particular station, then let the server take care of the policies.
      This sounds odd but it just seems like some sort of a bug where occasionally users will lose their printers. The policies are written well. Who knows maybe there machines lose contact with the network occasionally and when the regain connectivity they don't have printers.

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      • terbolee
        New Member
        • Jan 2007
        • 23

        #4
        I like what Cyberdyne posted. Check to see if the printers are using static IP addresses. In the command prompt, type ARP -A and make sure that the printer addresses are visible. If the printers and the users are on the same Ethernet segment (same switch), see if using a TCP/IP port makes a difference. If the printers and the users are separated by a router, check router settings.

        Originally posted by AricC
        Occasionally users on my domain lose their network printers. Has anyone heard or seen this? If the user logs out and logs back in the policies push out the correct permissions and they will get their printers back. Does anyone know of a fix for this? I've seen this happen to at least two users in the past month and a half.


        Thanks,
        Aric

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