Hyperlink problem

[hdeanhall]

Hi, I cannot open hyperlinks in my e-mail. if I paste them to the web they open. Hyperlinks on the web open. I have XP Pro, outlook express

[bartonc]

Hi, I cannot open hyperlinks in my e-mail. if I paste them to the web they open. Hyperlinks on the web open. I have XP Pro, outlook express

Tools->Options: Read tab
You may have "read all messages as plain text" checked.

[hdeanhall]

Tools->Options: Read tab
You may have "read all messages as plain text" checked.

That box is clear

[bartonc]

That box is clear

I'm on XP Pro w/ OE, also and ran some tests. Since that box is clear, I'm wondering if you can see other types of non-text items.
I'd try checking it, [OK] reopen options and unchecking it. After that, I'd probably remove and reinstall in control panel add/remove windows components.

[Chittaranjan]

Hi,

I also having the same problem in my system. I can able to access hyper links from my web page but from mail I am not able to open those. I had already tried the Tools->Option and in Read tab to uncheck read mails as text.

So I am hoping for the best solution from this best Forum.

Thanks,
Chittaranjan :)

[bartonc]

Has anybody with this problem done a virus scan lately?

[hdeanhall]

Has anybody with this problem done a virus scan lately?

I have run virus scan and 3 spyware programs, no infections

[bartonc]

I have run virus scan and 3 spyware programs, no infections

What about being able to see other types of non-text info?

[Cyberdyne]

Try to go under tools>options>s ecurity and uncheck

"Do not allow attachments to be saved or opened..."

and

"Block images and other external content in HTML e-mail."

Let us know what happens.

Also have you installed any 3rd party antivirus/antispyware that might be blocking your links from showing. Norton and other Internet securities are know to do just that.

Let us know, Good Luck.

[Chittaranjan]

Hi All,

As you can see my last post. Yesterday I also had the same problem but I found some solutions and that works fine now. I wish that will work for you also.
Here is a link to a page where you can find the reliable solution:

http://support.microso ft.com/default.aspx?sc id=KB;EN-US;281679

and I had followed the below process which helped me a lot :

Start->Run->Type regsvr32 urlmon.dll ->Ok

Then restart your system. And now try to access links from you OE. Hope that will work.

Thanks,
Chittaranjan :)

[bartonc]

Thanks for the update, Chittaranjan.

[amazonranger]

Try this, it works for me:

Go to control panel, Network and Internet, Internet Options, Programs
check the box that says the Internet Explorer is the default program. Even if it is already checked, uncheck and check again then hit apply.