Question Regarding Outlook

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  • shijin
    New Member
    • Sep 2006
    • 10
    #1

    Question Regarding Outlook

    Hi
    I have configured my mail in Microsoft Office Outlook 2003.
    I am able to send and recieve mails.But when i am checking my email configuration using test account settings.Its showing send test email message is failing.remaini ng all are completing successfuly.Why it's happening ?
    anyone plz help me.....
    Tags: None
    • Cyberdyne
      Recognized Expert Contributor
      • Sep 2006
      • 627
      #2
      It means you specified an incorrect smtp server such as smtp.yourisp.co m
      What is your Internet Service Provider?
      Let me know and I will find out what your smtp server is.

      Good Luck.

        Comment

        • shijin
          New Member
          • Sep 2006
          • 10
          #3
          No, SMTP server and all other settings are correct.
          I m able to send & recieve mails.But my problem is when i m clicking on d test accounts settings button Except send test email all settings are success.
          It showing send test email message to the server failed.
          this problem is not only in my outlook configurations. I checked other's also ,same thing is happening. I want to know d reason for this.
          Thnks 4 ur response.

            Comment

            • Cyberdyne
              Recognized Expert Contributor
              • Sep 2006
              • 627
              #4
              Ok cool, what server are you guys running? Is it sbs 2003? Are you guys running the pop3 connector on it? Give me a good idea on your e-mail settings so I can help you. Such as are you using an exchange server to get your e-mails or are you directly connecting to your smtp's pop 3 server?

                Comment

                • hairfysh
                  New Member
                  • Oct 2006
                  • 4
                  #5
                  Hi guys,
                  In Advanced settings change the time out to 5 minutes and all should be fine.

                    Comment

                    • hairfysh
                      New Member
                      • Oct 2006
                      • 4
                      #6
                      Did that fix the problem?.

                        Comment

                        • shijin
                          New Member
                          • Sep 2006
                          • 10
                          #7
                          Yaa it fixed.
                          m Very Thankful 4 ur responses.

                            Comment

                            • hairfysh
                              New Member
                              • Oct 2006
                              • 4
                              #8
                              That's excellent to hear.
                              I chased that problem for weeks and Microsoft could help. Finally my ISP got in touch with Microsoft becuse it was drive a lot of us users mad, and they nutted it out. The wonderfull world of Protocols.;-)

                                Comment

                                • shijin
                                  New Member
                                  • Sep 2006
                                  • 10
                                  #9
                                  Whether u know wats the reason actually behind this????
                                  Why when increasing the time it's getting........ ............... .....?????????? ?

                                    Comment

                                    • hairfysh
                                      New Member
                                      • Oct 2006
                                      • 4
                                      #10
                                      To Quote A Exetel SysAdmin
                                      Staff member in Exetel's furom about this issue .
                                      "The default query timeout is 5s (hah! I could actually see the SMTP server sending its greeting a few microseconds after Outlook decided to drop the connection). I honestly never thought anyone would think that 5s would be a reasonable failure timeout for an SMTP connection, especially considering a flooded ADSL connection can make response/reply take longer then that. And whilst it can be mostly pointless there may be a time when it isn't and it could do no real harm (also, keeping configurations simple tends to be a good thing).

                                      To put things a bit more in perspective, the default SMTP timeout on Outlook is (I believe) 1min. As for mail servers, Exim has a 5min default, qmail has it at 20min (unless I'm misreading the documentation), postfix has it at 5min for most things and sendmail has many and varied timeouts but they're mostly at around 2-5mins (some at 10min). Microsoft Exchange allows it to be set in 1 minute increments (hah! ). Then there's the Outlook smtp server test timeout of 5s"
                                      That's just about it in a nut shell. Exetel have changed their server settings to compensate for this issue.
                                      all is good now ;-)
                                      You can foolow the whole story at this link.
                                      http://forum.exetel.co m.au/viewtopic.php?t =17136&postdays =0&postorder=as c&start=0
                                      Hope all have a great day.

                                        Comment

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