I've been tasked to look for a solution to manage our customer service requests. Any suggestions for what software we should use?
Some of our requirements are:
* Be able to login from anywhere
* Mobile friendly
* Good ticket management system & log incoming requests via email and phone
* Knowledgebase management?
Thank You
Some of our requirements are:
* Be able to login from anywhere
* Mobile friendly
* Good ticket management system & log incoming requests via email and phone
* Knowledgebase management?
Thank You
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