Please help..I cant even log into runescape

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  • The Gannon1
    New Member
    • May 2007
    • 3

    Please help..I cant even log into runescape

    Every time I log into runescape i get half way through the the loading process to runescape then it says "this program has performed an illegal operation and will be shut down".the when I see the details of the problem it says error in module something.

    [B]www.runescape.c om

    I have no idea wahat is going on and can someone please help.
  • bartonc
    Recognized Expert Expert
    • Sep 2006
    • 6478

    #2
    Originally posted by The Gannon1
    Every time I log into runescape i get half way through the the loading process to runescape then it says "this program has performed an illegal operation and will be shut down".the when I see the details of the problem it says error in module something.

    [B]www.runescape.c om

    I have no idea wahat is going on and can someone please help.
    I've seen many of these questions on these boards. Try searching for "runscape" on this site (the search box at the top right will not search the whole internet). I hope you can find an answer that way.

    Comment

    • The Gannon1
      New Member
      • May 2007
      • 3

      #3
      Originally posted by bartonc
      I've seen many of these questions on these boards. Try searching for "runscape" on this site (the search box at the top right will not search the whole internet). I hope you can find an answer that way.
      I did and found nothing :(

      Comment

      • DeMan
        Top Contributor
        • Nov 2006
        • 1799

        #4
        I got 4 results (including this thread), and while the question may not be completely answered, have you tried the suggestion of seeking support from the runescape site?

        Comment

        • The Gannon1
          New Member
          • May 2007
          • 3

          #5
          Originally posted by DeMan
          I got 4 results (including this thread), and while the question may not be completely answered, have you tried the suggestion of seeking support from the runescape site?
          There are 4 results but there not the same problem that I have.heres is what is a more detailed description [iexplore has caused an invalid page fault in module user.exe at 0003:00009114an d then it just say's where its registered at.

          Ive checked with runescape's customer support and it did not answer why this is happening..

          Comment

          • lordhick
            New Member
            • Aug 2007
            • 1

            #6
            i need help logging in to it loads up all right but it stops when i type in my username and password what can i do is it my laptop

            Comment

            • bartonc
              Recognized Expert Expert
              • Sep 2006
              • 6478

              #7
              Originally posted by lordhick
              i need help logging in to it loads up all right but it stops when i type in my username and password what can i do is it my laptop
              I believe that it is the runescape server at fault. With this question being fielded by many on this forum, we have yet to find a problem on anyone's computer.

              Originally posted by themanb111
              runescape crashes a day after the other one!!! Keywords: runescape crashed Added: June 3, 2007
              And you should see
              YouTube - Runescape - the crash of june 3rd

              Comment

              • markrawlingson
                Recognized Expert Contributor
                • Aug 2007
                • 346

                #8
                Generally speaking, when I have a browser crash issue - I simply run hijack this and remove ALL BHOs and Plugins - if one becomes corrupt on your system and your browser attempts to access it - guess what happens to your browser.

                It works (almost) every single time.

                Comment

                • Death Slaught
                  Top Contributor
                  • Aug 2007
                  • 1137

                  #9
                  I've played runescape for 7 years ive had this problem before make sure you have the latest version of java and even if you do redownload it then if your using a firewall make sure the port number that Jagex uses are enabled if you can get to the username password screen but cant login i would try this:

                  When you are selecting high detail or low detail scroll towards the bottom it says:

                  Select Java Version- only change this if the default doesnt work.

                  it should be on:

                  Signed Applet using default Java (recommended)

                  i would try changing it to a different one like:

                  Unsigned Applet using Java

                  if the problem still persist contact Jagex When you send them a message you may get an automatic repley it depends on if your a member or not if your not and none of these suggestions work then post back here and ill send in the problem on my account all ill need is your username.

                  Thanks, Death

                  Comment

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