Problem with my application in VB6

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  • Allcomp
    #1

    Problem with my application in VB6

    Hello,

    I have a problem with my application in VB6

    The program work perfectly with some of my customers, but win a specific
    customer my program doesn't work at all. He has tried the program on
    more than one computer (Win 2K SP4 and WinXP SP2 for example) and he
    can't use a part of program.
    He launch the program correctly, then he open a form in a menu, then he
    has a error (Translated from dutch but I am not very good in Dutch)
    "The program has generated an error and has been closed by windows.
    You can start the program again
    A log has been created"

    When I see the log, I can't see anything interesting.
    I see informations about files in the directory of my program and the
    installation files, and some informations about a kernel32.dll

    I really have no idea how I could solve this error.
    Do you know a mean to have more informations in a VB6 application crash?
    Can I do something in the project to trap the error and have more
    informations?

    Thank you
    Marc Allard
    Allcomp
    Tags: None
    • John Blessing
      #2
      Re: Problem with my application in VB6

      "Allcomp" <marc@nospam.al lcomp.be> wrote in message
      news:424bfb1d$0 $1412$ba620e4c@ news.skynet.be. ..[color=blue]
      > Hello,
      >
      > I have a problem with my application in VB6
      >
      > The program work perfectly with some of my customers, but win a specific
      > customer my program doesn't work at all. He has tried the program on
      > more than one computer (Win 2K SP4 and WinXP SP2 for example) and he
      > can't use a part of program.
      > He launch the program correctly, then he open a form in a menu, then he
      > has a error (Translated from dutch but I am not very good in Dutch)
      > "The program has generated an error and has been closed by windows.
      > You can start the program again
      > A log has been created"
      >
      > When I see the log, I can't see anything interesting.
      > I see informations about files in the directory of my program and the
      > installation files, and some informations about a kernel32.dll
      >
      > I really have no idea how I could solve this error.
      > Do you know a mean to have more informations in a VB6 application crash?
      > Can I do something in the project to trap the error and have more
      > informations?
      >
      > Thank you
      > Marc Allard
      > Allcomp[/color]

      Hello Marc

      I have always found filemon from
      http://www.sysinternals.com/ntw2k/source/filemon.shtml very good at tracking
      these sorts of problems down

      --
      John Blessing

      http://www.LbeHelpdesk.com - Help Desk software priced to suit all
      businesses
      http://www.room-booking-software.com - Schedule rooms & equipment bookings
      for your meeting/class over the web.
      http://www.lbetoolbox.com - Remove Duplicates from MS Outlook


        Comment

        • Allcomp
          #3
          Re: Problem with my application in VB6

          Hello,

          Thank you for your help.
          I will make a test with my customer Tuesday.

          Marc Allard
          Allcomp


          John Blessing wrote:[color=blue]
          > "Allcomp" <marc@nospam.al lcomp.be> wrote in message
          > news:424bfb1d$0 $1412$ba620e4c@ news.skynet.be. ..
          >[color=green]
          >>Hello,
          >>
          >>I have a problem with my application in VB6
          >>
          >>The program work perfectly with some of my customers, but win a specific
          >>customer my program doesn't work at all. He has tried the program on
          >>more than one computer (Win 2K SP4 and WinXP SP2 for example) and he
          >>can't use a part of program.
          >>He launch the program correctly, then he open a form in a menu, then he
          >>has a error (Translated from dutch but I am not very good in Dutch)
          >>"The program has generated an error and has been closed by windows.
          >>You can start the program again
          >>A log has been created"
          >>
          >>When I see the log, I can't see anything interesting.
          >>I see informations about files in the directory of my program and the
          >>installatio n files, and some informations about a kernel32.dll
          >>
          >>I really have no idea how I could solve this error.
          >>Do you know a mean to have more informations in a VB6 application crash?
          >>Can I do something in the project to trap the error and have more
          >>information s?
          >>
          >>Thank you
          >>Marc Allard
          >>Allcomp[/color]
          >
          >
          > Hello Marc
          >
          > I have always found filemon from
          > http://www.sysinternals.com/ntw2k/source/filemon.shtml very good at tracking
          > these sorts of problems down
          >[/color]

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