HELP: Cannot print in 64bit system(crystal reports)

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  • Neetu

    HELP: Cannot print in 64bit system(crystal reports)

    Hi Everybody,

    Our reports works well on every machine but not on 64bit systems.
    We can view the report but when we press print button it does nothing, it
    just stay there and prompt nothing, even no exceptions.

    Even it does not execute the test code we wrote:
    Dim pd As New PrintDialog
    pd.ShowDialog()

    Please help me, as we are stuck on this issue.
    This is behaving strange only in 64bit systems.
    We are using framework 2.0.

    Any help would be appreciated.

    Thanks, Neetu


  • kimiraikkonen

    #2
    Re: HELP: Cannot print in 64bit system(crystal reports)

    On Jan 14, 6:30 pm, "Neetu" <Ne...@nospaml. comwrote:
    Hi Everybody,
    >
    Our reports works well on every machine but not on 64bit systems.
    We can view the report but when we press print button it does nothing, it
    just stay there and prompt nothing, even no exceptions.
    >
    Even it does not execute the test code we wrote:
    Dim pd As New PrintDialog
    pd.ShowDialog()
    >
    Please help me, as we are stuck on this issue.
    This is behaving strange only in 64bit systems.
    We are using framework 2.0.
    >
    Any help would be appreciated.
    >
    Thanks, Neetu
    Have you installed 32-bit framework instead of 64-bit accidently?

    I think that is the correct .net 2.0 for 64-bit systems:


    and in which platform was the application written? 64 or 32-bit? There
    may be an incompatibility because of different platforms.

    Hope this helps.

    Comment

    • Neetu

      #3
      Re: HELP: Cannot print in 64bit system(crystal reports)

      We did install 64bit framework.
      All program works fine, even the report display properly, only when you
      click the print button on the crystal reports it does nothing.

      Any idea.

      Thanks, Neetu

      "kimiraikko nen" <kimiraikkonen8 5@gmail.comwrot e in message
      news:15b42eb3-326f-4d44-a8ac-f6bd6bef2f90@h1 1g2000prf.googl egroups.com...
      On Jan 14, 6:30 pm, "Neetu" <Ne...@nospaml. comwrote:
      Hi Everybody,
      >
      Our reports works well on every machine but not on 64bit systems.
      We can view the report but when we press print button it does nothing, it
      just stay there and prompt nothing, even no exceptions.
      >
      Even it does not execute the test code we wrote:
      Dim pd As New PrintDialog
      pd.ShowDialog()
      >
      Please help me, as we are stuck on this issue.
      This is behaving strange only in 64bit systems.
      We are using framework 2.0.
      >
      Any help would be appreciated.
      >
      Thanks, Neetu
      Have you installed 32-bit framework instead of 64-bit accidently?

      I think that is the correct .net 2.0 for 64-bit systems:


      and in which platform was the application written? 64 or 32-bit? There
      may be an incompatibility because of different platforms.

      Hope this helps.


      Comment

      • kimiraikkonen

        #4
        Re: HELP: Cannot print in 64bit system(crystal reports)

        On Jan 15, 4:44 pm, "Neetu" <Ne...@nospaml. comwrote:
        We did install 64bit framework.
        All program works fine, even the report display properly, only when you
        click the print button on the crystal reports it does nothing.
        >
        Any idea.
        >
        Thanks, Neetu
        >
        "kimiraikko nen" <kimiraikkone.. .@gmail.comwrot e in message
        >
        news:15b42eb3-326f-4d44-a8ac-f6bd6bef2f90@h1 1g2000prf.googl egroups.com...
        On Jan 14, 6:30 pm, "Neetu" <Ne...@nospaml. comwrote:
        >
        >
        >
        Hi Everybody,
        >
        Our reports works well on every machine but not on 64bit systems.
        We can view the report but when we press print button it does nothing, it
        just stay there and prompt nothing, even no exceptions.
        >
        Even it does not execute the test code we wrote:
        Dim pd As New PrintDialog
        pd.ShowDialog()
        >
        Please help me, as we are stuck on this issue.
        This is behaving strange only in 64bit systems.
        We are using framework 2.0.
        >
        Any help would be appreciated.
        >
        Thanks, Neetu
        >
        Have you installed 32-bit framework instead of 64-bit accidently?
        >
        I think that is the correct .net 2.0 for 64-bit systems:http://www.microsoft.com/downloads/d...d=b44a0000-acf...
        >
        and in which platform was the application written? 64 or 32-bit? There
        may be an incompatibility because of different platforms.
        >
        Hope this helps.
        It maybe in your code or control's behaviour under 64-bit system.

        Does you app behave in same way in "all" 64-bit systems?

        Comment

        • Neetu

          #5
          Re: HELP: Cannot print in 64bit system(crystal reports)

          We do not have any of our code on the print button. It's all Microsoft
          framework code.
          Yes it behaves same on all the 64bit systems.

          Thanks, Neetu

          "kimiraikko nen" <kimiraikkonen8 5@gmail.comwrot e in message
          news:327ff930-c5d2-40f4-a994-f0a56643dc01@s2 7g2000prg.googl egroups.com...
          On Jan 15, 4:44 pm, "Neetu" <Ne...@nospaml. comwrote:
          >We did install 64bit framework.
          >All program works fine, even the report display properly, only when you
          >click the print button on the crystal reports it does nothing.
          >>
          >Any idea.
          >>
          >Thanks, Neetu
          >>
          >"kimiraikkonen " <kimiraikkone.. .@gmail.comwrot e in message
          >>
          >news:15b42eb 3-326f-4d44-a8ac-f6bd6bef2f90@h1 1g2000prf.googl egroups.com...
          >On Jan 14, 6:30 pm, "Neetu" <Ne...@nospaml. comwrote:
          >>
          >>
          >>
          Hi Everybody,
          >>
          Our reports works well on every machine but not on 64bit systems.
          We can view the report but when we press print button it does nothing,
          it
          just stay there and prompt nothing, even no exceptions.
          >>
          Even it does not execute the test code we wrote:
          Dim pd As New PrintDialog
          pd.ShowDialog()
          >>
          Please help me, as we are stuck on this issue.
          This is behaving strange only in 64bit systems.
          We are using framework 2.0.
          >>
          Any help would be appreciated.
          >>
          Thanks, Neetu
          >>
          >Have you installed 32-bit framework instead of 64-bit accidently?
          >>
          >I think that is the correct .net 2.0 for 64-bit
          >systems:http://www.microsoft.com/downloads/d...d=b44a0000-acf...
          >>
          >and in which platform was the application written? 64 or 32-bit? There
          >may be an incompatibility because of different platforms.
          >>
          >Hope this helps.
          >
          It maybe in your code or control's behaviour under 64-bit system.
          >
          Does you app behave in same way in "all" 64-bit systems?

          Comment

          • =?Utf-8?B?RmFtaWx5IFRyZWUgTWlrZQ==?=

            #6
            RE: HELP: Cannot print in 64bit system(crystal reports)

            Neetu,

            Two things come to mind.

            1. Are you compiling with the configuration "Any CPU"? If so, try building
            it for 32 bit (x86 platform). This helped us in an issue, not with Crystal
            Reports, but a different product that was only written for 32 bit.

            2. Do you make any assumptions about the location of files or registry keys?
            There is an issue referred to as virtuallization on 64 bit OS's, where
            registry keys and (at least) the program files folders are separated by 32
            bit versus 64 bit applications.

            I hope this helps.

            "Neetu" wrote:
            Hi Everybody,
            >
            Our reports works well on every machine but not on 64bit systems.
            We can view the report but when we press print button it does nothing, it
            just stay there and prompt nothing, even no exceptions.
            >
            Even it does not execute the test code we wrote:
            Dim pd As New PrintDialog
            pd.ShowDialog()
            >
            Please help me, as we are stuck on this issue.
            This is behaving strange only in 64bit systems.
            We are using framework 2.0.
            >
            Any help would be appreciated.
            >
            Thanks, Neetu
            >
            >
            >

            Comment

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