Help desk systems..

Collapse
This topic is closed.
X
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Belinda R. Kelly
    #1

    Help desk systems..

    I was wondering if anyone could suggest a web-based help desk system
    that uses MS SQL server that also has a knowledge base and also allows
    support employees to log how much time they have spent on each
    particular ticket. I'm after an 'affordable' system that would be used
    by about 35 people.

    Otherwise, if you can think of a better place to ask around, let me
    know!

    Regards,
    Belinda
    Tags: None
    • John P. Marshall
      #2
      Re: Help desk systems..

      Belinda,

      I'm not sure what you consider affordable. Are the 35 users concurrent
      users or named users? I'd be happy to give you a quote.

      Regards,
      John

      "Belinda R. Kelly" <bkelly@ebetonl ine.com> wrote in message
      news:a4d4a8d5.0 311262231.50c86 e1@posting.goog le.com...[color=blue]
      > I was wondering if anyone could suggest a web-based help desk system
      > that uses MS SQL server that also has a knowledge base and also allows
      > support employees to log how much time they have spent on each
      > particular ticket. I'm after an 'affordable' system that would be used
      > by about 35 people.
      >
      > Otherwise, if you can think of a better place to ask around, let me
      > know!
      >
      > Regards,
      > Belinda[/color]


        Comment

        Previous template Next
        Working...