require_once() error prompt suddenly

[kinhoe]

Need help urgent.
the website sudden prompt out error below:

Warning: require_once() [function.requir e-once]: open_basedir restriction in effect. File(/var/www/vhosts/db2020.co.uk/application/application/config/admin/config.live.php ) is not within the allowed path(s): (/var/www/vhosts/db2020.co.uk/subdomains/admin/httpdocs:/tmp) in /var/www/vhosts/db2020.co.uk/subdomains/admin/httpdocs/index.php on line 11

Warning: require_once(/var/www/vhosts/db2020.co.uk/application/application/config/admin/config.live.php ) [function.requir e-once]: failed to open stream: Operation not permitted in /var/www/vhosts/db2020.co.uk/subdomains/admin/httpdocs/index.php on line 11

Fatal error: require_once() [function.requir e]: Failed opening required '/var/www/vhosts/db2020.co.uk/application/application/config/admin/config.live.php ' (include_path=' .:') in /var/www/vhosts/db2020.co.uk/subdomains/admin/httpdocs/index.php on line 11

thanks.

[Dormilich]

pretty much self-explanatory. you are not allowed to open files from the application/config/admin directory (you would have to change the php.ini)

[kinhoe]

So any solution for this? What should i do to solve this problem. Thanks

[Dormilich]

you have to change open_basedir in php.ini.

[kinhoe]

how do i find php.ini in webhost? normally where it locate?

[Dormilich]

the location is given in the phpinfo() output, though normally you’re not allowed to change the settings yourself. (i.e. you normally don’t even have access)

[kinhoe]

is it mean i need access SSH only can get the file? so what should i do now?

[Dormilich]

ask your provider for help.

[kinhoe]

other than this? how do i retrieve the php.ini file if not pass through provider? anyway to access to the setting?

[Dormilich]

nope. would you as provider grant every user (with unknown skill level) give access to the file, that could break a whole server?

[kinhoe]

So now i should ask my provider to change the setting for me? wat do i need to ask him to change for me?

[Dormilich]

explain him your problem and ask for a solution/counsel.

[kinhoe]

after the problem. traffic of the domain go overlimit. anything affect this?

[Dormilich]

nothing I could think of …

[kinhoe]

and why i can affect the file that i can never access?