What is the issue when a check is cut but doesn't hit the GL cash/AP?

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  • Natalie Sant

    What is the issue when a check is cut but doesn't hit the GL cash/AP?

    Since a certain date a few weeks ago, all of our AP checks seem to be applied correctly in the Payables Manager screens, but do not show at all in General Ledger Super User when running GL reports.

    Usually the system runs a function each night to transfer these transactions to the GL, however, this did not happen automatically and the missing entries do not show in a cue to push through.

    Has anyone had this happen before and can suggest a resolution?
  • amitpatel66
    Recognized Expert Top Contributor
    • Mar 2007
    • 2358

    #2
    Is the function that is transferring the payables to GL is custom?
    Is the schedule on for the function? When was it last run?
    Can you check the logs if your function is creating any?
    Can you also check the query used to pick the payables check to be transferred to GL? Are there any conditions failing due to which if the function is run, the payables check are Anot picked up?

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