I wish my users were that easy to sterotype,,, I am still attempting to
explain to them that when thaey can't print from Microsoft word, the problem
does not involve Oracle...
"Geomancer" <pharfromhome@h otmail.comwrote in message
news:cf90fb89.0 306280513.4e4a2 282@posting.goo gle.com...
Nicely said. But some people really do need a lesson in common sense
(nothing to do with the technology).
Originally posted by Ryan Gaffuri
>
i think a negative view users is a real detriment to a project. Ive
found that most end users are reasonable.
>
As if you are an expert in everything? I think that is a real flaw
with alot of ...
>
The way I look at is that end-users pay my salary. If they get
>
i think a negative view users is a real detriment to a project. Ive
found that most end users are reasonable.
>
As if you are an expert in everything? I think that is a real flaw
with alot of technical people. The holier than thou arrogant view
towards users. Ive also found it problematic on projects where people
who are specialists in one thing are arrogant about that skill and do
not like to discuss it with people who are specialists in something
else.
>
The way I look at is that end-users pay my salary. If they get
intolerable its time to find a new job. If not, then I have to deal
with it.
Obviously you haven't been exposed to the real morons.
I can assure you : there are LOTS of them in the REAL world.
I have found that way too many users are *un*reasonable, installing
crap applications with NO RI defined, always blaming the DBA when
*anything* goes wrong, often blaming the mess *they* caused on the
DBA.
i think a negative view users is a real detriment to a project. Ive
found that most end users are reasonable.
As if you are an expert in everything? I think that is a real flaw
with alot of technical people. The holier than thou arrogant view
towards users. Ive also found it problematic on projects where people
who are specialists in one thing are arrogant about that skill and do
not like to discuss it with people who are specialists in something
else.
The way I look at is that end-users pay my salary. If they get
intolerable its time to find a new job. If not, then I have to deal
with it.
>
>
Obviously you haven't been exposed to the real morons.
I can assure you : there are LOTS of them in the REAL world.
I have found that way too many users are *un*reasonable, installing
crap applications with NO RI defined, always blaming the DBA when
*anything* goes wrong, often blaming the mess *they* caused on the
DBA.
>
Sybrand Bakker
Senior Oracle DBA
yeah i know what you mean. if it ever got that bad for me, Id be
looking for another job. Most users are smart. I have noticed alot of
arrogant technical people that talk down to users and its stupid since
they pay the bills.
what we get is nothing compared to what the technical support guys
get. You ever talk to them about some of the stories? One guy told me
a woman held a piece of paper up to her screen and it wouldnt fax it.
Another guy did that for the navy and he told me when CDs first came
out the people he worked with thought they were coffee holders.
I dont think technical people are any smarter than anyone else. We are
just trained in a narrow skillset.
sybrand-- im assuming you did us government contracting... yeah they
are bad. but its not because they are users, its because they are
government bureacrats. Ive found the private sector people to be far
more reasonable.
i think a negative view users is a real detriment to a project. Ive
found that most end users are reasonable.
As if you are an expert in everything? I think that is a real flaw
with alot of technical people. The holier than thou arrogant view
towards users. Ive also found it problematic on projects where people
who are specialists in one thing are arrogant about that skill and do
not like to discuss it with people who are specialists in something
else.
The way I look at is that end-users pay my salary. If they get
intolerable its time to find a new job. If not, then I have to deal
with it.
>
>
Obviously you haven't been exposed to the real morons.
I can assure you : there are LOTS of them in the REAL world.
I have found that way too many users are *un*reasonable, installing
crap applications with NO RI defined, always blaming the DBA when
*anything* goes wrong, often blaming the mess *they* caused on the
DBA.
>
Sybrand Bakker
Senior Oracle DBA
It doesn't matter. Without their need for data, there is no need to
loftily talk about block sizes, spin counts, and whatever else we
discuss in this group.
Are some of them unreasonable? Absolutely. Stupid? Without a doubt.
But technical people _in general_, have a propensity to think they
are islands to themselves, and forget they exist in a _support_ role
to the business people.
a woman held a piece of paper up to her screen and it wouldnt fax it.
Another guy did that for the navy and he told me when CDs first came
out the people he worked with thought they were coffee holders.
You're kidding, yes? Oh, your e-mail is from Australia. Say no more.
These must be UK users. I've worked in the UK, Australia and the USA,
and in general the British end-users seem to be far less techno-savvy
than the average Americans.
It seems that few UK people even own a PC, and in Australia it seems
worse. The Maiori and Aborigine folks don't even know how to use a
mouse many times!
I guess we could argue about what countires have the silliest
end-users.
It seems that few UK people even own a PC, and in Australia it seems
worse. The Maiori and Aborigine folks don't even know how to use a
mouse many times!
Let's not forget the contempt that the end-users have for us!
Because they do not appreciate the complexity of computers they accuse
us of incompetance and slacking! Even if you do an unbelievable job
restoring a system in 8-hours, they complain because it was not done
in one hour!
It is good to remember that the end-users are our customers, but a
considerable amount of bad-will will happen whenever they fail to
appreciate the scope of our work.
That's why I found the article to be so entertaining!
It is a perfect summary of things I've heard from IS staff about
end-users.
However, I think that there ARE differences between end-users. Not so
much geographically, but by industry.
Oracle systems for scientists are way easier because the end-users
understand the issues! On the other hand, Oracle systems for the
"great unwashed" tend to have uninformed end-users who crap on the
staff over every little thing.
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