That depends on what you want to do. The CCNA will not help with a help desk position, however it will help with system networking.
Help Desk would be basic Troubleshooting , I'd recommend the Microsoft Windows XP certification.
The CCNA shows that you have a basic knowledge of networks but the more advanced stuff is specific to Cisco i.e. IOS commands. This is not a bad thing as many companies use Cisco. However, it definitely does not show that you have experience and with these centres offering a guaranteed pass in 2 days it has been somewhat devalued in the last couple of years and some employers are wary as a result
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