my phone wont let get into a site & is saying 'web service response is null'

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  • sgoettsche
    New Member
    • Oct 2017
    • 1
    #1

    my phone wont let get into a site & is saying 'web service response is null'

    I don't know a thing about computers or how they work.
    Could anyone tell me how I can get in to this site I'm trying to get into, PLEASE? Thank you!
    Shannon
    Tags: None
    • Frinavale
      Recognized Expert Expert
      • Oct 2006
      • 9749
      #2
      Most of the time the phone sends a bunch of information off to a Web Service to process information. A web service is an application running on a web server that is listening for an application to make a connection to it. It then does some processing of the information and sends some information back.

      If nothing is sent back from the web service, and your application is expecting something, you will get an error stating that the response was "null" (meaning "nothing").

      I doubt that you, as an end user, can do anything to fix the problem.

      You would have to contact the company hosting the web service and get them to fix their server-side code (web service).

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