Please suggest!

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  • MS

    #1

    Please suggest!

    We have a Requirement which needs to be done preferably using Microsoft

    Technology.



    We want an utility which should run on Exchange Server. Do not want Client

    based tool.

    I want to know how we can achieve this using Exchange server API / C# or

    VB.Net



    We are using Exchange 2003 as a Mail Server and the Requirement is to

    intercept all the

    Incoming and outgoing Messages and on various conditions store Info. of Mail

    like From and To Mail IDs etc into SQL Server Database.

    Lets Assume customer's mail ID is Customer@ABCD.C om and Sales Exec Assigned

    to him is

    SalesExec@Hotma il.com. In some odd scenario of some other Sales Exec (e.g.

    SalesExec2222@H otmail.com) sends a mail to this customer then the utility

    (which we have to build) running on EXCHANGE Server should intercept this

    msg and insert a record in SQL Server DB or send a notification to

    SalesExec@Hotma il.com that some other Sales Exec has sent some Mail to a

    customer.


  • clintonG

    #2
    Re: Please suggest!

    You need to evaluate another Microsoft product called
    Customer Relationship Manager (CRM) as it supports this type
    of functionality for managing sales processes.

    --
    <%= Clinton Gallagher
    A/E/C Consulting, Web Design, e-Commerce Software Development
    Wauwatosa, Milwaukee County, Wisconsin USA
    NET csgallagher@ REMOVETHISTEXT metromilwaukee. com
    URL http://www.metromilwaukee.com/clintongallagher/


    "MS" <anonymous@disc ussions.com> wrote in message
    news:umPtAZGWEH A.3380@TK2MSFTN GP11.phx.gbl...[color=blue]
    > We have a Requirement which needs to be done preferably using Microsoft
    >
    > Technology.
    >
    >
    >
    > We want an utility which should run on Exchange Server. Do not want Client
    >
    > based tool.
    >
    > I want to know how we can achieve this using Exchange server API / C# or
    >
    > VB.Net
    >
    >
    >
    > We are using Exchange 2003 as a Mail Server and the Requirement is to
    >
    > intercept all the
    >
    > Incoming and outgoing Messages and on various conditions store Info. of Mail
    >
    > like From and To Mail IDs etc into SQL Server Database.
    >
    > Lets Assume customer's mail ID is Customer@ABCD.C om and Sales Exec Assigned
    >
    > to him is
    >
    > SalesExec@Hotma il.com. In some odd scenario of some other Sales Exec (e.g.
    >
    > SalesExec2222@H otmail.com) sends a mail to this customer then the utility
    >
    > (which we have to build) running on EXCHANGE Server should intercept this
    >
    > msg and insert a record in SQL Server DB or send a notification to
    >
    > SalesExec@Hotma il.com that some other Sales Exec has sent some Mail to a
    >
    > customer.
    >
    >[/color]


    Comment

    • Jay B. Harlow [MVP - Outlook]

      #3
      Re: Please suggest!

      MS,
      In addition to ClitonG's comments.

      Do you want to build or buy?

      If you want to build, here is a good place to start on articles about using
      Outlook & .NET, it includes a handful of articles on CDO & .NET.



      For a discussion on selecting development technologies for Exchange Server,
      start here:

      http://msdn.microsoft.com/library/de...hsel_intro.asp

      Hope this helps
      Jay

      "MS" <anonymous@disc ussions.com> wrote in message
      news:umPtAZGWEH A.3380@TK2MSFTN GP11.phx.gbl...[color=blue]
      > We have a Requirement which needs to be done preferably using Microsoft
      >
      > Technology.
      >
      >
      >
      > We want an utility which should run on Exchange Server. Do not want Client
      >
      > based tool.
      >
      > I want to know how we can achieve this using Exchange server API / C# or
      >
      > VB.Net
      >
      >
      >
      > We are using Exchange 2003 as a Mail Server and the Requirement is to
      >
      > intercept all the
      >
      > Incoming and outgoing Messages and on various conditions store Info. of[/color]
      Mail[color=blue]
      >
      > like From and To Mail IDs etc into SQL Server Database.
      >
      > Lets Assume customer's mail ID is Customer@ABCD.C om and Sales Exec[/color]
      Assigned[color=blue]
      >
      > to him is
      >
      > SalesExec@Hotma il.com. In some odd scenario of some other Sales Exec (e.g.
      >
      > SalesExec2222@H otmail.com) sends a mail to this customer then the utility
      >
      > (which we have to build) running on EXCHANGE Server should intercept this
      >
      > msg and insert a record in SQL Server DB or send a notification to
      >
      > SalesExec@Hotma il.com that some other Sales Exec has sent some Mail to a
      >
      > customer.
      >
      >[/color]


      Comment

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