Repost: Export to PDF - Smaller Fonts - Known Issue

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  • Mythran

    Repost: Export to PDF - Smaller Fonts - Known Issue

    Reposted, originally posted in microsoft.publi c.vb.crystal which is not an
    MSDN managed newsgroup....

    POST BELOW
    ---------------------

    We develop our applications and reports using Visual Studio 2008 with
    Crystal Reports Basic for Visual Studio 2008. The same issue that's been
    around for years, where you export a report to PDF and during the export
    process, CR shrinks the fonts of text and field objects on the report.
    Simply put, this is overly annoying. Now that we've upgraded our
    application to use VS2008 (from VS2003).

    When we use larger fonts, the font size appear (but upon closer inspection,
    are not exactly) very close to the right size, but they are not. Not only
    that, the size of the fields in question still shrink! The field width
    shrinks but the font does not....so, either we have smaller font sizes that
    really makes the reports look ugly, or larger font sizes with LOTS of
    clipping of the text within the object.

    How can we get around this to where the exported report actually looks like
    the report in the designer? #1, we have to use crystal reports and #2, we
    have to export to PDF....

    As a side question, why hasn't Business Objects fixed this problem? It's
    been a
    known problem for many years...they had a hotfix which fixed it by
    truncating
    text....but in the designer, the text fits perfectly...so they provided a
    hotfix for the hotfix which just removes the previous hotfix and the
    developer is back to square 1! This is a hurdle that stinks....

    Mythran



  • Jialiang Ge [MSFT]

    #2
    RE: Repost: Export to PDF - Smaller Fonts - Known Issue

    Hello Dentone,

    This sounds like a Crystal Report Development issue. On your side, Crystal
    Report shrinks the fonts of text and field objects on the report. I'm not
    an expert on CR. Microsoft supports setup and installation for the Crystal
    Reports products that are included with Microsoft Visual Studio. All other
    support is provided by Crystal Decisions. We would like to suggest you post
    the question in businessobjects forum.


    [Crystal Reports]


    [Licensing and support for Crystal Reports for Visual Studio .NET and for
    Visual Studio 2005]

    Hope this helps. If you have any more concern, please also feel free to let
    us know. We are glad to assist you.

    Regards,
    Jialiang Ge (jialge@online. microsoft.com, remove 'online.')
    Microsoft Online Community Support

    Delighting our customers is our #1 priority. We welcome your comments and
    suggestions about how we can improve the support we provide to you. Please
    feel free to let my manager know what you think of the level of service
    provided. You can send feedback directly to my manager at:
    msdnmg@microsof t.com.

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    Comment

    • Mythran

      #3
      Re: Repost: Export to PDF - Smaller Fonts - Known Issue



      ""Jialiang Ge [MSFT]"" <jialge@online. microsoft.comwr ote in message
      news:fBueSlW8IH A.1620@TK2MSFTN GHUB02.phx.gbl. ..
      Hello Dentone,
      >
      This sounds like a Crystal Report Development issue. On your side, Crystal
      Report shrinks the fonts of text and field objects on the report. I'm not
      an expert on CR. Microsoft supports setup and installation for the Crystal
      Reports products that are included with Microsoft Visual Studio. All other
      support is provided by Crystal Decisions. We would like to suggest you
      post
      the question in businessobjects forum.
      >

      [Crystal Reports]
      >

      [Licensing and support for Crystal Reports for Visual Studio .NET and for
      Visual Studio 2005]
      >
      Hope this helps. If you have any more concern, please also feel free to
      let
      us know. We are glad to assist you.
      >
      Regards,
      Jialiang Ge (jialge@online. microsoft.com, remove 'online.')
      Microsoft Online Community Support
      >
      Thanks for responding...yo u may want to update your records though for the
      future....Busin ess Objects no longer supports Crystal Reports. SAP supports
      Crystal Reports. The links you posted are invalid now and lead to exception
      pages... :(

      Was hoping someone here would have experienced this and found a fix....oh
      well..

      Thanks,
      Mythran


      Comment

      • Jialiang Ge [MSFT]

        #4
        Re: Repost: Export to PDF - Smaller Fonts - Known Issue

        Thanks for the information.

        Sorry for not being able to help you in this post. I understand that you
        are in need of helps. If I knew CR, I would do the researches and share my
        findings on my own initiative. I hope you will get a pleasing solution of
        this issue soon from the new responsible persons.

        Regards,
        Jialiang Ge (jialge@online. microsoft.com, remove 'online.')
        Microsoft Online Community Support

        =============== =============== =============== ====
        Delighting our customers is our #1 priority. We welcome your comments and
        suggestions about how we can improve the support we provide to you. Please
        feel free to let my manager know what you think of the level of service
        provided. You can send feedback directly to my manager at:
        msdnmg@microsof t.com.

        This posting is provided "AS IS" with no warranties, and confers no rights.
        =============== =============== =============== ====

        Comment

        • Mythran

          #5
          Re: Repost: Export to PDF - Smaller Fonts - Known Issue



          ""Jialiang Ge [MSFT]"" <jialge@online. microsoft.comwr ote in message
          news:ze3c2vj8IH A.5960@TK2MSFTN GHUB02.phx.gbl. ..
          Thanks for the information.
          >
          Sorry for not being able to help you in this post. I understand that you
          are in need of helps. If I knew CR, I would do the researches and share my
          findings on my own initiative. I hope you will get a pleasing solution of
          this issue soon from the new responsible persons.
          >
          Regards,
          Jialiang Ge (jialge@online. microsoft.com, remove 'online.')
          Microsoft Online Community Support
          >
          =============== =============== =============== ====
          Delighting our customers is our #1 priority. We welcome your comments and
          suggestions about how we can improve the support we provide to you. Please
          feel free to let my manager know what you think of the level of service
          provided. You can send feedback directly to my manager at:
          msdnmg@microsof t.com.
          >
          This posting is provided "AS IS" with no warranties, and confers no
          rights.
          =============== =============== =============== ====
          >
          Its ok. Thanks for attempting to help....

          Mythran


          Comment

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