Hello,
We have an issue that I do not know how to resolve. Our website has several hundred reports. There are a handful of them that are causing issues when there is no interaction for a couple of minutes between client and web server. We are using .NET 2005, Framework 2.0 with an Oracle 9i database.
Our application has several hundred reports, but only several reports have this issue; the reports with the issues do not write anything to the error log file, they just produce a “blank screen” or a message “Internet Explorer cannot display the webpage”.
The report when executed initially has no issues and if the user stays active by either paging through the data or on data maintenance screens clicking on objects that causes a postback it continues to work. If there is no interaction between the Client and the web server for a couple of minutes then we either get a “blank Screen” or “Internet Explorer cannot display the webpage”.
These reports all had paging, and we removed paging from one of the reports and it still produces the same error.
This error occurs on both the Production and Development server (which is accessed through the internet/firewalls), but does not happen on the developer’s local machine. The Production and Development server’s operating system is 2003, the developer’s operating system is XP Professional.
An example of a size of a report is 833KB, when I remove the viewstate information it is 399KB.
Any help or suggestions would be greatly appreciated.
Sincerely,
Lorie
We have an issue that I do not know how to resolve. Our website has several hundred reports. There are a handful of them that are causing issues when there is no interaction for a couple of minutes between client and web server. We are using .NET 2005, Framework 2.0 with an Oracle 9i database.
Our application has several hundred reports, but only several reports have this issue; the reports with the issues do not write anything to the error log file, they just produce a “blank screen” or a message “Internet Explorer cannot display the webpage”.
The report when executed initially has no issues and if the user stays active by either paging through the data or on data maintenance screens clicking on objects that causes a postback it continues to work. If there is no interaction between the Client and the web server for a couple of minutes then we either get a “blank Screen” or “Internet Explorer cannot display the webpage”.
These reports all had paging, and we removed paging from one of the reports and it still produces the same error.
This error occurs on both the Production and Development server (which is accessed through the internet/firewalls), but does not happen on the developer’s local machine. The Production and Development server’s operating system is 2003, the developer’s operating system is XP Professional.
An example of a size of a report is 833KB, when I remove the viewstate information it is 399KB.
Any help or suggestions would be greatly appreciated.
Sincerely,
Lorie
Comment