Zune Install Error

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  • =?Utf-8?B?U3B5a2U=?=

    Zune Install Error

    I am having some trouble installing Zune for my Xbox360.
    I see that alot of people are having problems but I can seem to find a fix
    for me.
    I download Zune from the website, installs all the way until the last
    minute, than says an error during the install, close apps and restart PC.
    Here is my even log if that helps. Thanks for help:)
    ----------------------------------------------------------
    Event Type: Information
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11708
    Date: 4/19/2007
    Time: 8:47:53 AM
    User:
    Computer:
    Description:
    Product: Zune -- Installation failed.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 45 44 35 35 42 46 45 {ED55BFE
    0008: 46 2d 39 30 46 33 2d 34 F-90F3-4
    0010: 39 32 36 2d 39 35 33 36 926-9536
    0018: 2d 44 39 34 46 44 42 42 -D94FDBB
    0020: 46 36 35 44 43 7d F65DC}
    ----------------------------------------------------------------

  • md

    #2
    Re: Zune Install Error

    Try either a group for Zune of XBox. This is a .Net programming group.

    "Spyke" <Spyke@discussi ons.microsoft.c omwrote in message
    news:7AF2A7D0-76BC-4EF3-845A-D2A50F99D841@mi crosoft.com...
    >I am having some trouble installing Zune for my Xbox360.
    I see that alot of people are having problems but I can seem to find a fix
    for me.
    I download Zune from the website, installs all the way until the last
    minute, than says an error during the install, close apps and restart PC.
    Here is my even log if that helps. Thanks for help:)
    ----------------------------------------------------------
    Event Type: Information
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11708
    Date: 4/19/2007
    Time: 8:47:53 AM
    User:
    Computer:
    Description:
    Product: Zune -- Installation failed.
    >
    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 45 44 35 35 42 46 45 {ED55BFE
    0008: 46 2d 39 30 46 33 2d 34 F-90F3-4
    0010: 39 32 36 2d 39 35 33 36 926-9536
    0018: 2d 44 39 34 46 44 42 42 -D94FDBB
    0020: 46 36 35 44 43 7d F65DC}
    ----------------------------------------------------------------
    >

    Comment

    • =?Utf-8?B?U3B5a2U=?=

      #3
      Re: Zune Install Error

      Hello md,

      Thanks for the reply. Could you point me in the right direction on how to do
      that. I also forgot to explain that I am running XP Home SP2

      "md" wrote:
      Try either a group for Zune of XBox. This is a .Net programming group.
      >
      "Spyke" <Spyke@discussi ons.microsoft.c omwrote in message
      news:7AF2A7D0-76BC-4EF3-845A-D2A50F99D841@mi crosoft.com...
      I am having some trouble installing Zune for my Xbox360.
      I see that alot of people are having problems but I can seem to find a fix
      for me.
      I download Zune from the website, installs all the way until the last
      minute, than says an error during the install, close apps and restart PC.
      Here is my even log if that helps. Thanks for help:)
      ----------------------------------------------------------
      Event Type: Information
      Event Source: MsiInstaller
      Event Category: None
      Event ID: 11708
      Date: 4/19/2007
      Time: 8:47:53 AM
      User:
      Computer:
      Description:
      Product: Zune -- Installation failed.

      For more information, see Help and Support Center at
      http://go.microsoft.com/fwlink/events.asp.
      Data:
      0000: 7b 45 44 35 35 42 46 45 {ED55BFE
      0008: 46 2d 39 30 46 33 2d 34 F-90F3-4
      0010: 39 32 36 2d 39 35 33 36 926-9536
      0018: 2d 44 39 34 46 44 42 42 -D94FDBB
      0020: 46 36 35 44 43 7d F65DC}
      ----------------------------------------------------------------
      >
      >
      >

      Comment

      • RobinS

        #4
        Re: Zune Install Error

        Look for a group with "Windows" or "Zune" or "XBox" in the description.

        Robin S.
        ---------------------------
        "Spyke" <Spyke@discussi ons.microsoft.c omwrote in message
        news:C5ABFE79-9B59-4243-81C3-11B537E27F47@mi crosoft.com...
        Hello md,
        >
        Thanks for the reply. Could you point me in the right direction on how to
        do
        that. I also forgot to explain that I am running XP Home SP2
        >
        "md" wrote:
        >
        >Try either a group for Zune of XBox. This is a .Net programming group.
        >>
        >"Spyke" <Spyke@discussi ons.microsoft.c omwrote in message
        >news:7AF2A7D 0-76BC-4EF3-845A-D2A50F99D841@mi crosoft.com...
        >I am having some trouble installing Zune for my Xbox360.
        I see that alot of people are having problems but I can seem to find a
        fix
        for me.
        I download Zune from the website, installs all the way until the last
        minute, than says an error during the install, close apps and restart
        PC.
        Here is my even log if that helps. Thanks for help:)
        ----------------------------------------------------------
        Event Type: Information
        Event Source: MsiInstaller
        Event Category: None
        Event ID: 11708
        Date: 4/19/2007
        Time: 8:47:53 AM
        User:
        Computer:
        Description:
        Product: Zune -- Installation failed.
        >
        For more information, see Help and Support Center at
        http://go.microsoft.com/fwlink/events.asp.
        Data:
        0000: 7b 45 44 35 35 42 46 45 {ED55BFE
        0008: 46 2d 39 30 46 33 2d 34 F-90F3-4
        0010: 39 32 36 2d 39 35 33 36 926-9536
        0018: 2d 44 39 34 46 44 42 42 -D94FDBB
        0020: 46 36 35 44 43 7d F65DC}
        ----------------------------------------------------------------
        >
        >>
        >>
        >>

        Comment

        • =?Utf-8?B?U3B5a2U=?=

          #5
          Re: Zune Install Error

          I am sorry, I am not sure what you are talking about. I have pasted the event
          log in the previous post. I see Product: Zune under the Descrtion if thats
          what your are talking about. I also just tried starting my PC in safe mode
          and went to install it from there. However, the install requires a screen
          resoultion of 800x600. I can get it to 800x600 in safemode for some reason,
          it is not saveing the setting when i clock OK. Any help would be great. Just
          trying to get this working for my Xbox 360...
          Thanks for the replys!

          "RobinS" wrote:
          Look for a group with "Windows" or "Zune" or "XBox" in the description.
          >
          Robin S.
          ---------------------------
          "Spyke" <Spyke@discussi ons.microsoft.c omwrote in message
          news:C5ABFE79-9B59-4243-81C3-11B537E27F47@mi crosoft.com...
          Hello md,

          Thanks for the reply. Could you point me in the right direction on how to
          do
          that. I also forgot to explain that I am running XP Home SP2

          "md" wrote:
          Try either a group for Zune of XBox. This is a .Net programming group.
          >
          "Spyke" <Spyke@discussi ons.microsoft.c omwrote in message
          news:7AF2A7D0-76BC-4EF3-845A-D2A50F99D841@mi crosoft.com...
          I am having some trouble installing Zune for my Xbox360.
          I see that alot of people are having problems but I can seem to find a
          fix
          for me.
          I download Zune from the website, installs all the way until the last
          minute, than says an error during the install, close apps and restart
          PC.
          Here is my even log if that helps. Thanks for help:)
          ----------------------------------------------------------
          Event Type: Information
          Event Source: MsiInstaller
          Event Category: None
          Event ID: 11708
          Date: 4/19/2007
          Time: 8:47:53 AM
          User:
          Computer:
          Description:
          Product: Zune -- Installation failed.

          For more information, see Help and Support Center at
          http://go.microsoft.com/fwlink/events.asp.
          Data:
          0000: 7b 45 44 35 35 42 46 45 {ED55BFE
          0008: 46 2d 39 30 46 33 2d 34 F-90F3-4
          0010: 39 32 36 2d 39 35 33 36 926-9536
          0018: 2d 44 39 34 46 44 42 42 -D94FDBB
          0020: 46 36 35 44 43 7d F65DC}
          ----------------------------------------------------------------

          >
          >
          >
          >
          >
          >

          Comment

          • =?Utf-8?B?U3B5a2U=?=

            #6
            Re: Zune Install Error

            I FOUND MY FIX!!!!

            I think my problem was i didnt have access to the Documents folder in My
            Computer. Not sure how that happend. But heres a fix for it and more fixes I
            have tried that might help someone else...


            <----This might be helpful also, i tried all but didnt work for me.


            <----This link was the one that helped. Good luck to all with the
            misterious Zune Install Error Problem....


            "Spyke" wrote:
            I am sorry, I am not sure what you are talking about. I have pasted the event
            log in the previous post. I see Product: Zune under the Descrtion if thats
            what your are talking about. I also just tried starting my PC in safe mode
            and went to install it from there. However, the install requires a screen
            resoultion of 800x600. I can get it to 800x600 in safemode for some reason,
            it is not saveing the setting when i clock OK. Any help would be great. Just
            trying to get this working for my Xbox 360...
            Thanks for the replys!
            >
            "RobinS" wrote:
            >
            Look for a group with "Windows" or "Zune" or "XBox" in the description.

            Robin S.
            ---------------------------
            "Spyke" <Spyke@discussi ons.microsoft.c omwrote in message
            news:C5ABFE79-9B59-4243-81C3-11B537E27F47@mi crosoft.com...
            Hello md,
            >
            Thanks for the reply. Could you point me in the right direction on how to
            do
            that. I also forgot to explain that I am running XP Home SP2
            >
            "md" wrote:
            >
            >Try either a group for Zune of XBox. This is a .Net programming group.
            >>
            >"Spyke" <Spyke@discussi ons.microsoft.c omwrote in message
            >news:7AF2A7D 0-76BC-4EF3-845A-D2A50F99D841@mi crosoft.com...
            >I am having some trouble installing Zune for my Xbox360.
            I see that alot of people are having problems but I can seem to find a
            fix
            for me.
            I download Zune from the website, installs all the way until the last
            minute, than says an error during the install, close apps and restart
            PC.
            Here is my even log if that helps. Thanks for help:)
            ----------------------------------------------------------
            Event Type: Information
            Event Source: MsiInstaller
            Event Category: None
            Event ID: 11708
            Date: 4/19/2007
            Time: 8:47:53 AM
            User:
            Computer:
            Description:
            Product: Zune -- Installation failed.
            >
            For more information, see Help and Support Center at
            http://go.microsoft.com/fwlink/events.asp.
            Data:
            0000: 7b 45 44 35 35 42 46 45 {ED55BFE
            0008: 46 2d 39 30 46 33 2d 34 F-90F3-4
            0010: 39 32 36 2d 39 35 33 36 926-9536
            0018: 2d 44 39 34 46 44 42 42 -D94FDBB
            0020: 46 36 35 44 43 7d F65DC}
            ----------------------------------------------------------------
            >
            >>
            >>
            >>

            Comment

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