external js file not reaching client pc

[TimSki]

Hi All,

I have a webpage and striaght after the body tag i have

<script language="javaScript" type="text/javascript" src="functionLibrary.js"></script>

which clearly includes an external js file.

this works great for almost all users (there are around 2000) but i now have a customer who is getting the webpage but the js file is blocked or not being downloaded at all. I know this because certain parts of the site which depend on the js file don't work and simplt throw a js error saying the function doesn't exist.

It would appear to be browser and pc independent ???

Any ideas ?

[JKing]

Does the client have javascript disabled?

[TimSki]

good thought but js IS enabled.

[JKing]

Have you tested it in the same browser as the client is using?

[gits]

it might even be a caching issue ...