forms stopped working

[Bill]

We have 3 simple submission forms on our website that have worked great
for at least two years. Here is one:

http://www.hcpl.lib.fl.us/catalog_materialrequest.htm

Nothing has changed to my knowledge. Suddenly
nothing is being delivered. When you send the form in IE the debugger
pops up (run time error occured on line 71) and points to the following
line within the form: <form method="post" action="cgi-bin/formmail.pl"
onsubmit="retur n validateForm(th is)"> This is not an SMTP issue -
verified. We were using Matts formmail; so I tried the NMS formmail
(more secure) - the same problem occurred with it also so we know its
not a formmail issue. It must be our actual html (xhtml)form. This may
be a javascript or html issue not sure. Anyone see anything wrong with
the above code or form? Thanks - Bill

[RobB]

Re: forms stopped working

Bill wrote:[color=blue]
> We have 3 simple submission forms on our website that have worked[/color]
great[color=blue]
> for at least two years. Here is one:
> http://www.hcpl.lib.fl.us/catalog_materialrequest.htm
> Nothing has changed to my knowledge. Suddenly
> nothing is being delivered. When you send the form in IE the debugger
> pops up (run time error occured on line 71) and points to the[/color]
following[color=blue]
> line within the form: <form method="post"[/color]
action="cgi-bin/formmail.pl"[color=blue]
> onsubmit="retur n validateForm(th is)"> This is not an SMTP issue -
> verified. We were using Matts formmail; so I tried the NMS formmail
> (more secure) - the same problem occurred with it also so we know its
> not a formmail issue. It must be our actual html (xhtml)form. This[/color]
may[color=blue]
> be a javascript or html issue not sure. Anyone see anything wrong[/color]
with[color=blue]
> the above code or form? Thanks - Bill[/color]

The only thing wrong with the validator on that page is - there *is* no
validator on that page. Just a call to it in the form tag. No script.
Forgot the <script type="text/javascript" src="..."></script> tagpair,
perhaps.

[Bill]

Re: forms stopped working

Thanks Rob for responding - how would that form(s) have worked in the
past? If I understand you correctly (and I may not) you are saying a
tag is needed to identify the java script. Look at

http://nms-cgi.sourceforge.net/formmail_compat-3.14c1/README

The example here for a simple form does not include that tag. I'm not a
programmer so any help at all would be appreciated.

RobB wrote:[color=blue]
> Bill wrote:[color=green]
> > We have 3 simple submission forms on our website that have worked[/color]
> great[color=green]
> > for at least two years. Here is one:
> > http://www.hcpl.lib.fl.us/catalog_materialrequest.htm
> > Nothing has changed to my knowledge. Suddenly
> > nothing is being delivered. When you send the form in IE the[/color][/color]
debugger[color=blue][color=green]
> > pops up (run time error occured on line 71) and points to the[/color]
> following[color=green]
> > line within the form: <form method="post"[/color]
> action="cgi-bin/formmail.pl"[color=green]
> > onsubmit="retur n validateForm(th is)"> This is not an SMTP issue -
> > verified. We were using Matts formmail; so I tried the NMS formmail
> > (more secure) - the same problem occurred with it also so we know[/color][/color]
its[color=blue][color=green]
> > not a formmail issue. It must be our actual html (xhtml)form. This[/color]
> may[color=green]
> > be a javascript or html issue not sure. Anyone see anything wrong[/color]
> with[color=green]
> > the above code or form? Thanks - Bill[/color]
>
> The only thing wrong with the validator on that page is - there *is*[/color]
no[color=blue]
> validator on that page. Just a call to it in the form tag. No script.
> Forgot the <script type="text/javascript" src="..."></script>[/color]
tagpair,[color=blue]
> perhaps.[/color]

[RobB]

Re: forms stopped working

Bill wrote:[color=blue]
> Thanks Rob for responding - how would that form(s) have worked in the
> past? If I understand you correctly (and I may not) you are saying a
> tag is needed to identify the java script. Look at
> http://nms-cgi.sourceforge.net/formm...-3.14c1/README
> The example here for a simple form does not include that tag. I'm not[/color]
a[color=blue]
> programmer so any help at all would be appreciated.
>
> RobB wrote:[color=green]
> > Bill wrote:[color=darkred]
> > > We have 3 simple submission forms on our website that have worked[/color]
> > great[color=darkred]
> > > for at least two years. Here is one:
> > > http://www.hcpl.lib.fl.us/catalog_materialrequest.htm
> > > Nothing has changed to my knowledge. Suddenly
> > > nothing is being delivered. When you send the form in IE the[/color][/color]
> debugger[color=green][color=darkred]
> > > pops up (run time error occured on line 71) and points to the[/color]
> > following[color=darkred]
> > > line within the form: <form method="post"[/color]
> > action="cgi-bin/formmail.pl"[color=darkred]
> > > onsubmit="retur n validateForm(th is)"> This is not an SMTP issue[/color][/color][/color]
-[color=blue][color=green][color=darkred]
> > > verified. We were using Matts formmail; so I tried the NMS[/color][/color][/color]
formmail[color=blue][color=green][color=darkred]
> > > (more secure) - the same problem occurred with it also so we know[/color][/color]
> its[color=green][color=darkred]
> > > not a formmail issue. It must be our actual html (xhtml)form.[/color][/color][/color]
This[color=blue][color=green]
> > may[color=darkred]
> > > be a javascript or html issue not sure. Anyone see anything wrong[/color]
> > with[color=darkred]
> > > the above code or form? Thanks - Bill[/color]
> >
> > The only thing wrong with the validator on that page is - there[/color][/color]
*is*[color=blue]
> no[color=green]
> > validator on that page. Just a call to it in the form tag. No[/color][/color]
script.[color=blue][color=green]
> > Forgot the <script type="text/javascript" src="..."></script>[/color]
> tagpair,[color=green]
> > perhaps.[/color][/color]

This:

<form.....onsub mit="return validateForm(th is)">

....calls a JavaScript function 'validateForm' to check some fields,
presumably, before uploading. In order for it to work properly, a
function of that name must be available in memory, having been
previously loaded either from a separate .js file or from being
embedded directly in 'catalog_materi alrequest.htm'. It hasn't been, so
an error occurs. This will cause the form to submit regardless so it's
unclear if that's the only issue - but it certainly is the first item
to fix. Find that script and make it available to the page.

[Bill]

Re: forms stopped working

Rob, the validate function has to be in there or somewhere; this thing
has been working perfectly (and 2 others) for a long time. What could
have changed? Can validate be in the formmail.pl?

RobB wrote:[color=blue]
> Bill wrote:[color=green]
> > Thanks Rob for responding - how would that form(s) have worked in[/color][/color]
the[color=blue][color=green]
> > past? If I understand you correctly (and I may not) you are saying[/color][/color]
a[color=blue][color=green]
> > tag is needed to identify the java script. Look at
> > http://nms-cgi.sourceforge.net/formm...-3.14c1/README
> > The example here for a simple form does not include that tag. I'm[/color][/color]
not[color=blue]
> a[color=green]
> > programmer so any help at all would be appreciated.
> >
> > RobB wrote:[color=darkred]
> > > Bill wrote:
> > > > We have 3 simple submission forms on our website that have[/color][/color][/color]
worked[color=blue][color=green][color=darkred]
> > > great
> > > > for at least two years. Here is one:
> > > > http://www.hcpl.lib.fl.us/catalog_materialrequest.htm
> > > > Nothing has changed to my knowledge. Suddenly
> > > > nothing is being delivered. When you send the form in IE the[/color]
> > debugger[color=darkred]
> > > > pops up (run time error occured on line 71) and points to the
> > > following
> > > > line within the form: <form method="post"
> > > action="cgi-bin/formmail.pl"
> > > > onsubmit="retur n validateForm(th is)"> This is not an SMTP[/color][/color][/color]
issue[color=blue]
> -[color=green][color=darkred]
> > > > verified. We were using Matts formmail; so I tried the NMS[/color][/color]
> formmail[color=green][color=darkred]
> > > > (more secure) - the same problem occurred with it also so we[/color][/color][/color]
know[color=blue][color=green]
> > its[color=darkred]
> > > > not a formmail issue. It must be our actual html (xhtml)form.[/color][/color]
> This[color=green][color=darkred]
> > > may
> > > > be a javascript or html issue not sure. Anyone see anything[/color][/color][/color]
wrong[color=blue][color=green][color=darkred]
> > > with
> > > > the above code or form? Thanks - Bill
> > >
> > > The only thing wrong with the validator on that page is - there[/color][/color]
> *is*[color=green]
> > no[color=darkred]
> > > validator on that page. Just a call to it in the form tag. No[/color][/color]
> script.[color=green][color=darkred]
> > > Forgot the <script type="text/javascript" src="..."></script>[/color]
> > tagpair,[color=darkred]
> > > perhaps.[/color][/color]
>
> This:
>
> <form.....onsub mit="return validateForm(th is)">
>
> ...calls a JavaScript function 'validateForm' to check some fields,
> presumably, before uploading. In order for it to work properly, a
> function of that name must be available in memory, having been
> previously loaded either from a separate .js file or from being
> embedded directly in 'catalog_materi alrequest.htm'. It hasn't been,[/color]
so[color=blue]
> an error occurs. This will cause the form to submit regardless so[/color]
it's[color=blue]
> unclear if that's the only issue - but it certainly is the first item
> to fix. Find that script and make it available to the page.[/color]

[Lee]

Re: forms stopped working

Bill said:[color=blue]
>
>Rob, the validate function has to be in there or somewhere; this thing
>has been working perfectly (and 2 others) for a long time. What could
>have changed? Can validate be in the formmail.pl?[/color]

It would have to either be defined directly in that HTML page or in the
styleswitcher.j s file that is loaded near the beginning of the file.
It's not there, either. Maybe that file was changed?

[RobB]

Re: forms stopped working

Bill wrote:[color=blue]
> Rob, the validate function has to be in there or somewhere; this[/color]
thing[color=blue]
> has been working perfectly (and 2 others) for a long time. What could
> have changed? Can validate be in the formmail.pl?
>
> RobB wrote:[color=green]
> > Bill wrote:[color=darkred]
> > > Thanks Rob for responding - how would that form(s) have worked in[/color][/color]
> the[color=green][color=darkred]
> > > past? If I understand you correctly (and I may not) you are[/color][/color][/color]
saying[color=blue]
> a[color=green][color=darkred]
> > > tag is needed to identify the java script. Look at
> > > http://nms-cgi.sourceforge.net/formm...-3.14c1/README
> > > The example here for a simple form does not include that tag. I'm[/color][/color]
> not[color=green]
> > a[color=darkred]
> > > programmer so any help at all would be appreciated.
> > >
> > > RobB wrote:
> > > > Bill wrote:
> > > > > We have 3 simple submission forms on our website that have[/color][/color]
> worked[color=green][color=darkred]
> > > > great
> > > > > for at least two years. Here is one:
> > > > > http://www.hcpl.lib.fl.us/catalog_materialrequest.htm
> > > > > Nothing has changed to my knowledge. Suddenly
> > > > > nothing is being delivered. When you send the form in IE the
> > > debugger
> > > > > pops up (run time error occured on line 71) and points to the
> > > > following
> > > > > line within the form: <form method="post"
> > > > action="cgi-bin/formmail.pl"
> > > > > onsubmit="retur n validateForm(th is)"> This is not an SMTP[/color][/color]
> issue[color=green]
> > -[color=darkred]
> > > > > verified. We were using Matts formmail; so I tried the NMS[/color]
> > formmail[color=darkred]
> > > > > (more secure) - the same problem occurred with it also so we[/color][/color]
> know[color=green][color=darkred]
> > > its
> > > > > not a formmail issue. It must be our actual html (xhtml)form.[/color]
> > This[color=darkred]
> > > > may
> > > > > be a javascript or html issue not sure. Anyone see anything[/color][/color]
> wrong[color=green][color=darkred]
> > > > with
> > > > > the above code or form? Thanks - Bill
> > > >
> > > > The only thing wrong with the validator on that page is - there[/color]
> > *is*[color=darkred]
> > > no
> > > > validator on that page. Just a call to it in the form tag. No[/color]
> > script.[color=darkred]
> > > > Forgot the <script type="text/javascript" src="..."></script>
> > > tagpair,
> > > > perhaps.[/color]
> >
> > This:
> >
> > <form.....onsub mit="return validateForm(th is)">
> >
> > ...calls a JavaScript function 'validateForm' to check some fields,
> > presumably, before uploading. In order for it to work properly, a
> > function of that name must be available in memory, having been
> > previously loaded either from a separate .js file or from being
> > embedded directly in 'catalog_materi alrequest.htm'. It hasn't been,[/color]
> so[color=green]
> > an error occurs. This will cause the form to submit regardless so[/color]
> it's[color=green]
> > unclear if that's the only issue - but it certainly is the first[/color][/color]
item[color=blue][color=green]
> > to fix. Find that script and make it available to the page.[/color][/color]

Bill...

Stick this in the <head>er of 'catalog_materi alrequest.htm':

function validateForm(ob j)
{
alert(obj.onsub mit);
return true;
}

</script>

You'll see the actual content of Form.onsubmit (an anonymous - nameless
- function, set with <form...onsubmi t=" *this* ">), alerted by the
(dummy) function it now calls. Your formmail appears to be working
satisfactorily. Someone here will provide a validator for you (tons
available via google 'javascript form validate') if you can't locate
'validateForm' anywhere in your files.

[Bill]

Re: forms stopped working

Rob, I put in your validate script and upon submit
http://www.hcpl.lib.fl.us/catalog_test_form.htm there is a MS error
"function anonymous" return validate form this - honestly I'm not sure
if what you were telling me was this exact result or to expect
something else. Just to be clear, we never validated in the past (I
know thats weak - but we are a library - and it has not been an issue)
and I have to keep asking what possibly changed? Every SMTP test
passes; I have an original backup of that form and it fails also;
there is not validate function under the styleswitcher js - there is no
validate form file/script or anything that I can see. I have even
tried a different formmail script (NMS formmail) This thing is driving
me nuts! Any other thoughts - thanks for your your patience with this
- Bill

[RobB]

Re: forms stopped working

Bill wrote:[color=blue]
> Rob, I put in your validate script and upon submit
> http://www.hcpl.lib.fl.us/catalog_test_form.htm there is a MS error
> "function anonymous" return validate form this - honestly I'm not[/color]
sure[color=blue]
> if what you were telling me was this exact result or to expect
> something else.[/color]

Nope, that was the desired result. Not an 'MS error', just a JScript
alert, nothing to be alarmed about (just alerted).

Just to be clear, we never validated in the past...

Well, you're validating now:

<form------->onsubmit="retu rn validateForm(th is)"<------>

That's a JavaScript call to a validator function. Remove it if you
don't need the validation. What happens then?

[Bill]

Re: forms stopped working

thanks Rob - yes without the validator - everything "appears" to work -
no errors; however the form is not being delivered. I know the SMTP
thing is for another group but if you have any ideas to test with; so
far all my outgoing and incoming tests have passed.

[Bill]

Re: forms stopped working

Fixed - found out everything was working perfectly. Our spam filter
had recently been changed to suppress auto forwarding, therefore mail
was blocked. Found alt solution - thanks for the help - Bill