Error Installing ESE Fixpack 9 for Windows - Help Please

**Gert van der Kooij** · Nov 12 '05, 10:39 AM

Re: Error Installing ESE Fixpack 9 for Windows - Help Please

In article <1115057254.672 704.174950@o13g 2000cwo.googleg roups.com>,
(pshindle@comca st.net) says...[color=blue]
> DB2 Team -
>
> I just downloaded and unzipped the new Fixpack 9 for DB2 ESE V8 for
> Windows (FP9_WR21350_ES E.exe). I then burned the unzipped Fixpack
> files to a CD. I proceded to install this Fixpack on a test machine
> running ESE but encountered a serious error during the install. It
> started 'copying new files' but then stopped cold and displayed a
> dialog box asking me to "Please insert disk 1". (It all fit on one
> CD!) I clicked OK multiple times but the dialog box came right back
> up. I was forced to click cancel and exit out of the install. What's
> going on here?? Are some files missing from the Fixpack 9 image?
>[/color]

Just a guess, did you install additional products which should be
added to the install directory/CD ?
If so, check the fixpackreadme.t xt file for instructions.

**pshindle@comcast.net** · Nov 12 '05, 10:39 AM

Re: Error Installing ESE Fixpack 9 for Windows - Help Please

No additional products are installed - just ESE.

**Mark Yudkin** · Nov 12 '05, 10:40 AM

Re: Error Installing ESE Fixpack 9 for Windows - Help Please

What EXACTLY is the file system structure on the CD? Believe it or not, CD
install requires a "specific" structure.
Try copying the CD to disk and installing from there. The disk structure is
not important. (No, I have no idea why).

<pshindle@comca st.net> wrote in message
news:1115057254 .672704.174950@ o13g2000cwo.goo glegroups.com.. .[color=blue]
> DB2 Team -
>
> I just downloaded and unzipped the new Fixpack 9 for DB2 ESE V8 for
> Windows (FP9_WR21350_ES E.exe). I then burned the unzipped Fixpack
> files to a CD. I proceded to install this Fixpack on a test machine
> running ESE but encountered a serious error during the install. It
> started 'copying new files' but then stopped cold and displayed a
> dialog box asking me to "Please insert disk 1". (It all fit on one
> CD!) I clicked OK multiple times but the dialog box came right back
> up. I was forced to click cancel and exit out of the install. What's
> going on here?? Are some files missing from the Fixpack 9 image?
>
> I looked into the install log file and cut out the snippet below for
> your review.
>
> Action 13:38:23: InstallFiles. Copying new files
> InstallFiles: File: db2dwc.mo, Directory: C:\Program
> Files\IBM\SQLLI B\msg\en_US\, Size: 104653
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Please insert the disk: 1
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Please insert the disk: 1
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Please insert the disk: 1
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Are you sure you want to cancel?
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Please insert the disk: 1
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Please insert the disk: 1
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Please insert the disk: 1
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Please insert the disk: 1
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Please insert the disk: 1
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Are you sure you want to cancel?
> Action ended 13:38:46: InstallFinalize . Return value 2.
> Action 13:38:46: Rollback. Rolling back action:
> Rollback: Copying new files
> Rollback: Creating folders
> Rollback: Removing files
> Rollback: Removing system registry values
> Rollback: Removing ODBC components
> Rollback: Deleting services
> Rollback: Stopping services
> Rollback: Updating component registration
> Action ended 13:38:47: INSTALL. Return value 2.
>
> Please let me know if there is a work-around or if I can provide any
> more info. Thanks.
>
> Perry Shindle
> IBM Certified DB2 for Linux, Unix, and Windows Database Administrator
> BearingPoint, Inc.
>[/color]

**Andrew** · Nov 12 '05, 10:46 AM

Re: Error Installing ESE Fixpack 9 for Windows - Help Please

The problem lies in the fact that you can't change the media location
on the CD during an upgrade. This is a limitation of all Windows
Installer Based installations. Since you likely used the original CD
to install with - you will need to make sure that the Fixpak 9 CD uses
the same structure as the original CD.

This would typically mean setup.exe is at the root of the installation
CD and all of the cab files and MSI would be under \db2\Windows on the
CD.

This should clear the problem up. When the installer is not using a CD
this issue is irrelevent.

Thanks,
Andrew

Mark Yudkin wrote:[color=blue]
> What EXACTLY is the file system structure on the CD? Believe it or[/color]
not, CD[color=blue]
> install requires a "specific" structure.
> Try copying the CD to disk and installing from there. The disk[/color]
structure is[color=blue]
> not important. (No, I have no idea why).
>
> <pshindle@comca st.net> wrote in message
> news:1115057254 .672704.174950@ o13g2000cwo.goo glegroups.com.. .[color=green]
> > DB2 Team -
> >
> > I just downloaded and unzipped the new Fixpack 9 for DB2 ESE V8 for
> > Windows (FP9_WR21350_ES E.exe). I then burned the unzipped Fixpack
> > files to a CD. I proceded to install this Fixpack on a test[/color][/color]
machine[color=blue][color=green]
> > running ESE but encountered a serious error during the install. It
> > started 'copying new files' but then stopped cold and displayed a
> > dialog box asking me to "Please insert disk 1". (It all fit on one
> > CD!) I clicked OK multiple times but the dialog box came right[/color][/color]
back[color=blue][color=green]
> > up. I was forced to click cancel and exit out of the install.[/color][/color]
What's[color=blue][color=green]
> > going on here?? Are some files missing from the Fixpack 9 image?
> >
> > I looked into the install log file and cut out the snippet below[/color][/color]
for[color=blue][color=green]
> > your review.
> >
> > Action 13:38:23: InstallFiles. Copying new files
> > InstallFiles: File: db2dwc.mo, Directory: C:\Program
> > Files\IBM\SQLLI B\msg\en_US\, Size: 104653
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Please insert the disk: 1
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Please insert the disk: 1
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Please insert the disk: 1
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Are you sure you want to cancel?
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Please insert the disk: 1
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Please insert the disk: 1
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Please insert the disk: 1
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Please insert the disk: 1
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Please insert the disk: 1
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Are you sure you want to cancel?
> > Action ended 13:38:46: InstallFinalize . Return value 2.
> > Action 13:38:46: Rollback. Rolling back action:
> > Rollback: Copying new files
> > Rollback: Creating folders
> > Rollback: Removing files
> > Rollback: Removing system registry values
> > Rollback: Removing ODBC components
> > Rollback: Deleting services
> > Rollback: Stopping services
> > Rollback: Updating component registration
> > Action ended 13:38:47: INSTALL. Return value 2.
> >
> > Please let me know if there is a work-around or if I can provide[/color][/color]
any[color=blue][color=green]
> > more info. Thanks.
> >
> > Perry Shindle
> > IBM Certified DB2 for Linux, Unix, and Windows Database[/color][/color]
Administrator[color=blue][color=green]
> > BearingPoint, Inc.
> >[/color][/color]

Error Installing ESE Fixpack 9 for Windows - Help Please

Error Installing ESE Fixpack 9 for Windows - Help Please

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