Windows installer error when installing fixpak 4

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  • Carl Castrianni

    Windows installer error when installing fixpak 4

    I have UDB ESE fixpak 2 installed on a Windows XP Pro machine. I
    downloaded ESE fixpak 3 (and fixpak 4) from the IBM Web site. When I
    run the fixpak 3 installer (or the fixpak 4 installer for that matter)
    I get the following error: "This patch package could not be opened.
    Verify that the patch package exists and that you can access it or
    contact the vendor". I know the 500 meg fixpak file is valid because
    it installed correctly on another Windows XP machine. The account
    that I am using to do the install is a member of the Windows
    administrator group. Has anyone run into this and know of a solution?
    I haven't tried uninstalling db2 and then running the fixpak 3
    installer yet. I've heard of this problem with Office XP installers
    and I think the remedy was to run a windows installer cleanup utility.
    Any help would be appreciated.
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