I am trying to calculate the amount of time spent on an issue if the work week is Monday thru Friday with a time frame of 6 AM to 10 PM only and Saturdays with a time frame of 8 AM to 6 PM. No Sundays. Following is the scenario: I open a ticket on Monday morning at 9:45 AM but do not close it out until Wednesday at 2:50 PM. I can only include the time frame of 6 am to 10 pm for all three days. Looking for an answer of 37 HRs and 05 minutes. Is there an easy way to do this?
Additional info, I am running access 2010 and my knowledge of SQL is limited at best. My current DB has a start and end date in a general format to include the time. I already have an event function that eliminates the weekends which I need to adjust now for Saturdays being included. My db was completed when I was told I needed to include this calculation.
Additional info, I am running access 2010 and my knowledge of SQL is limited at best. My current DB has a start and end date in a general format to include the time. I already have an event function that eliminates the weekends which I need to adjust now for Saturdays being included. My db was completed when I was told I needed to include this calculation.
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