reading a msn chat history

[lizzy28]

i keep gettin this msg when trying to read a msn conversation history


Cannot view XML input using XSL style sheet. Please correct the error and then click the Refresh button, or try again later.

[jkmyoung]

I've had this before, but can't remember if it was because

1. The XML isn't saved correctly or contains funny characters that aren't stored correctly.
2. The XSLT stylesheet has been moved to a different directory or changed somehow.

You should be able to find the location at Tools, Options, Messages, Message History
If you haven't already, consider reinstalling, (I would back up the history before you do this).