laptop not connecting to the internet

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  • cdm2883
    New Member
    • Sep 2007
    • 53

    laptop not connecting to the internet

    i have a Compaq Armada 1750 that i am tryin to get hoocked up to our router at the house, when i connect it to the router by cord, it will does not see that it is hoocked to it! can some one please help me figure out what is going on with it!?

    Thanks
  • sicarie
    Recognized Expert Specialist
    • Nov 2006
    • 4677

    #2
    Sure. Just to start out with, is there another computer connected to this router that can connect to the internet?

    What is the IP address your laptop is pulling from the router?

    Comment

    • cdm2883
      New Member
      • Sep 2007
      • 53

      #3
      Originally posted by sicarie
      Sure. Just to start out with, is there another computer connected to this router that can connect to the internet?

      What is the IP address your laptop is pulling from the router?


      Yes there are two other computers that are connected to the router one of them is wireless and the other one is connected right to it like the one i am tryin to get connected!

      About the IP address i told it it obtain one automatically

      Comment

      • sicarie
        Recognized Expert Specialist
        • Nov 2006
        • 4677

        #4
        Okay, How does the IP address compare to the one that is currently connected? Is it in the same subnet?

        Can you ping the IP address of the router and get a response?

        Comment

        • cdm2883
          New Member
          • Sep 2007
          • 53

          #5
          Originally posted by sicarie
          Okay, How does the IP address compare to the one that is currently connected? Is it in the same subnet?

          Can you ping the IP address of the router and get a response?

          How would i go about getting IP of the router? and i have tried to put in my own IP for the computer itself and still wont work

          Comment

          • sicarie
            Recognized Expert Specialist
            • Nov 2006
            • 4677

            #6
            Originally posted by cdm2883
            How would i go about getting IP of the router? and i have tried to put in my own IP for the computer itself and still wont work
            I'm guessing you're on Windows XP, please correct me if I am wrong. Your router IP is the "default gateway". Try to

            ping <ipaddress>

            and see what you get.

            Comment

            • cdm2883
              New Member
              • Sep 2007
              • 53

              #7
              Originally posted by sicarie
              I'm guessing you're on Windows XP, please correct me if I am wrong. Your router IP is the "default gateway". Try to

              ping <ipaddress>

              and see what you get.

              i am running windows 2000

              Comment

              • cdm2883
                New Member
                • Sep 2007
                • 53

                #8
                Originally posted by cdm2883
                i am running windows 2000

                I pinged the computers IP and it says that it is connected but everytime i try to connect to a web browser it says i am offline

                Comment

                • sicarie
                  Recognized Expert Specialist
                  • Nov 2006
                  • 4677

                  #9
                  Originally posted by cdm2883
                  I pinged the computers IP and it says that it is connected but everytime i try to connect to a web browser it says i am offline
                  You should receive a "reply" from the router, not a "connected" message, but that's semantics.

                  Did you check the subnets?

                  Can you do an ipconfig /all on both computers and post them here?

                  Comment

                  • cdm2883
                    New Member
                    • Sep 2007
                    • 53

                    #10
                    Originally posted by sicarie
                    You should receive a "reply" from the router, not a "connected" message, but that's semantics.

                    Did you check the subnets?

                    Can you do an ipconfig /all on both computers and post them here?

                    how do i copy and paste everything on here

                    Comment

                    • sicarie
                      Recognized Expert Specialist
                      • Nov 2006
                      • 4677

                      #11
                      Originally posted by cdm2883
                      how do i copy and paste everything on here
                      WinXP you have to "mark" something before you copy it, so right-click on the command window and click "mark" then highlight, hit enter, and then paste it into the message window (Ctrl+v).

                      Comment

                      • cdm2883
                        New Member
                        • Sep 2007
                        • 53

                        #12
                        Originally posted by sicarie
                        WinXP you have to "mark" something before you copy it, so right-click on the command window and click "mark" then highlight, hit enter, and then paste it into the message window (Ctrl+v).



                        C:\Documents and Settings\Owner> ipconfig /all

                        Windows IP Configuration

                        Primary Dns Suffix . . . . . . . :
                        Node Type . . . . . . . . . . . . : Unknown
                        IP Routing Enabled. . . . . . . . : No
                        WINS Proxy Enabled. . . . . . . . : No

                        Ethernet adapter Local Area Connection:

                        Dhcp Enabled. . . . . . . . . . . : Yes
                        Autoconfigurati on Enabled . . . . : Yes
                        IP Address. . . . . . . . . . . . : 192.168.1.41
                        Subnet Mask . . . . . . . . . . . : 255.255.255.0
                        Default Gateway . . . . . . . . . : 192.168.1.1

                        Ethernet adapter Wireless Network Connection 2:

                        IP Address. . . . . . . . . . . . : 192.168.1.46
                        Subnet Mask . . . . . . . . . . . : 255.255.255.0
                        Default Gateway . . . . . . . . . : 192.168.1.1


                        Windows 2000 IP Configuration

                        Ethernet adapter Loacal Area Connection:3

                        IP Address ......... 192.168.1.56
                        Subnet Mask .............. 255.255.255.0
                        Deafault Gateway .............

                        Comment

                        • cdm2883
                          New Member
                          • Sep 2007
                          • 53

                          #13
                          The XP computer that i am wrokin from right now is hooked up to it by cord

                          Comment

                          • sicarie
                            Recognized Expert Specialist
                            • Nov 2006
                            • 4677

                            #14
                            Originally posted by cdm2883
                            The XP computer that i am wrokin from right now is hooked up to it by cord
                            I edited the ipconfig down for you. Not that the information was really that dangerous, but you can never be too careful.

                            So if you look above, there is nothing in the 'Default Gateway' space for you Win2k box. That needs to be the IP of your router, which is showing in your WinXP box.

                            Comment

                            • cdm2883
                              New Member
                              • Sep 2007
                              • 53

                              #15
                              Originally posted by sicarie
                              I edited the ipconfig down for you. Not that the information was really that dangerous, but you can never be too careful.

                              So if you look above, there is nothing in the 'Default Gateway' space for you Win2k box. That needs to be the IP of your router, which is in your WinXP box.


                              Ok well i put the default gateway address in the windows 2000 and i am restarting it, i tried to connect to a web browser and again and it still says try working offline

                              Comment

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