I have a client with Outlook 2010 installed on 10 devices.
A few users outlooks only receive mail if they go to
Send/Receive > update folder
I have checked outlook web access, and email is arriving in there instantly so it is not an exchange issue.
I have turned cached mode off – solves issue however for obvious reasons we need cached mode on.
I recreate a new outlook profile for user, it works OK for a short while then reverts back to the same issue.
It is clear that the outlook cache is playing up – but what the fix is for it I do not know.
Does anyone have any ideas at all?
Thanks in advance
A few users outlooks only receive mail if they go to
Send/Receive > update folder
I have checked outlook web access, and email is arriving in there instantly so it is not an exchange issue.
I have turned cached mode off – solves issue however for obvious reasons we need cached mode on.
I recreate a new outlook profile for user, it works OK for a short while then reverts back to the same issue.
It is clear that the outlook cache is playing up – but what the fix is for it I do not know.
Does anyone have any ideas at all?
Thanks in advance