Page Truncation

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  • randy.buchholz

    Page Truncation

    I have been encountering strange behaviour on client machines where the
    pages truncate the display in the middle of the page.
    At some point the browser just goes white from one line to the bottom of the
    browser.
    No error shows, and the visible portions of the pages function normally. I
    can't find any way to reproduce. It will happen on different pages and will
    truncate at different points on the same page for different users and
    sessions. This happens across the entire width of the page crossing
    masterpages and content areas I am working in VS2008 and running both
    IIS5.1 and 6.0 (different boxes). Any ideas?


  • Trevor Benedict

    #2
    Re: Page Truncation

    Are u able to reproduce the same problem across different computers on
    different networks. If you are able to do so, then the problem might be
    closer to the server.

    or else you may want to check the network settings. I had issues with a
    particular set of users not being able to Postback to the server and the
    viewstate gets truncated. never had problems with the get though.

    have you tried lookinga the view source. Do you see anything specific.

    Regards,

    Trevor Benedict
    MCSD

    "randy.buchholz " <randy.buchholz @dads.state.tx. uswrote in message
    news:%23b5Dors5 IHA.4988@TK2MSF TNGP04.phx.gbl. ..
    >I have been encountering strange behaviour on client machines where the
    >pages truncate the display in the middle of the page.
    At some point the browser just goes white from one line to the bottom of
    the browser.
    No error shows, and the visible portions of the pages function normally.
    I can't find any way to reproduce. It will happen on different pages and
    will truncate at different points on the same page for different users and
    sessions. This happens across the entire width of the page crossing
    masterpages and content areas I am working in VS2008 and running both
    IIS5.1 and 6.0 (different boxes). Any ideas?
    >

    Comment

    • randy.buchholz

      #3
      Re: Page Truncation

      I haven't been able to reproduce the problem, but it happens on more than
      one machine. All of the machines are inside the firewall and use a common
      config. It started with one machine about a month ago and was inconsistent.
      You could go to a page one time and it would load fine. When you returned
      to the page later it would cut off at the bottom. Later in the session it
      may work or may not, and might "spread" to other pages that were working
      correctly. Really inconsistent. It went away by itself and I assumed it
      was the IE browser config on that machine - It worked fine on non-IE
      browsers running in parallel.

      I hadn't seen it for a while and yesterday while giving a demo (to upper
      management of course) it started again on a different machine. View source
      shows the same for working and not working instances. I added a button with
      a key mapping to several pages and even when the button doesn't render on
      the screen I can still activate it from the keyboard. It just looks like a
      white panel is overlaying some of the screen image. I have even seen this
      on simple read-only pages with just a sql data source and gridview - no
      code, panels, or anything else.

      Even stranger is that I have other applications running on the server that
      don't exhibit this behaviour. I tried cloning all the config files and
      settings from an app that has been running fine for over a year and no luck.
      At this point I am just baffled and not sure where to look next and willing
      to try any approach to try to resolve this.

      Thanks

      "Trevor Benedict" <trevornews@gma il.comwrote in message
      news:OrNNVqt5IH A.4776@TK2MSFTN GP05.phx.gbl...
      Are u able to reproduce the same problem across different computers on
      different networks. If you are able to do so, then the problem might be
      closer to the server.
      >
      or else you may want to check the network settings. I had issues with a
      particular set of users not being able to Postback to the server and the
      viewstate gets truncated. never had problems with the get though.
      >
      have you tried lookinga the view source. Do you see anything specific.
      >
      Regards,
      >
      Trevor Benedict
      MCSD
      >
      "randy.buchholz " <randy.buchholz @dads.state.tx. uswrote in message
      news:%23b5Dors5 IHA.4988@TK2MSF TNGP04.phx.gbl. ..
      >>I have been encountering strange behaviour on client machines where the
      >>pages truncate the display in the middle of the page.
      >At some point the browser just goes white from one line to the bottom of
      >the browser.
      >No error shows, and the visible portions of the pages function normally.
      >I can't find any way to reproduce. It will happen on different pages and
      >will truncate at different points on the same page for different users
      >and sessions. This happens across the entire width of the page crossing
      >masterpages and content areas I am working in VS2008 and running both
      >IIS5.1 and 6.0 (different boxes). Any ideas?
      >>
      >
      >

      Comment

      • Trevor Benedict

        #4
        Re: Page Truncation

        Randy,
        If you would like to go over the Request / Response headers directly you can
        use WFetch as explained in the article below. If you google you will be able
        to read more about it.


        Since you are able to reproduce the same issue, but works most times, I
        would assume that there is something wrong with the way the HTML is
        generated and interpreted by Internet Explorer during those times. You
        mentioned that during these times,the page worked fine on other browsers. I
        do not think this is a server side issue, but purely related to Internet
        Explorer.

        I would ask you to post the resulting HTML (by using the View Source option
        in IE) during this abnormality, but since you might have security
        considerations doing that you may email me directly with the HTML if you
        like and I will have a look. My email address is trevornews at gmail dot
        com.

        Additionally you can use the View Source option and save the resulting Text
        information into a file with a .HTML or .HTM extension. Open this file and
        see if are able to view the page correctly in Internet Explorer and other
        browsers. If the page loads normally, then it could be related to running
        the page only in IE (realtime).

        If it happens only in IE realtime, I would check to see if there are any
        browser add-ons and disable everything. You may want to make a note of which
        ones were enabled (maybe take a screen shot and save it some place) and
        disable all add-ons and then try to reproduce this problem

        Regards,

        Trevor Benedict
        MCSD


        "randy.buchholz " <randy.buchholz @dads.state.tx. uswrote in message
        news:eqVoTf15IH A.4448@TK2MSFTN GP05.phx.gbl...
        >I haven't been able to reproduce the problem, but it happens on more than
        >one machine. All of the machines are inside the firewall and use a common
        >config. It started with one machine about a month ago and was
        >inconsistent . You could go to a page one time and it would load fine. When
        >you returned to the page later it would cut off at the bottom. Later in
        >the session it may work or may not, and might "spread" to other pages that
        >were working correctly. Really inconsistent. It went away by itself and I
        >assumed it was the IE browser config on that machine - It worked fine on
        >non-IE browsers running in parallel.
        >
        I hadn't seen it for a while and yesterday while giving a demo (to upper
        management of course) it started again on a different machine. View
        source shows the same for working and not working instances. I added a
        button with a key mapping to several pages and even when the button
        doesn't render on the screen I can still activate it from the keyboard.
        It just looks like a white panel is overlaying some of the screen image.
        I have even seen this on simple read-only pages with just a sql data
        source and gridview - no code, panels, or anything else.
        >
        Even stranger is that I have other applications running on the server that
        don't exhibit this behaviour. I tried cloning all the config files and
        settings from an app that has been running fine for over a year and no
        luck. At this point I am just baffled and not sure where to look next and
        willing to try any approach to try to resolve this.
        >
        Thanks
        >
        "Trevor Benedict" <trevornews@gma il.comwrote in message
        news:OrNNVqt5IH A.4776@TK2MSFTN GP05.phx.gbl...
        >Are u able to reproduce the same problem across different computers on
        >different networks. If you are able to do so, then the problem might be
        >closer to the server.
        >>
        >or else you may want to check the network settings. I had issues with a
        >particular set of users not being able to Postback to the server and the
        >viewstate gets truncated. never had problems with the get though.
        >>
        >have you tried lookinga the view source. Do you see anything specific.
        >>
        >Regards,
        >>
        >Trevor Benedict
        >MCSD
        >>
        >"randy.buchhol z" <randy.buchholz @dads.state.tx. uswrote in message
        >news:%23b5Dors 5IHA.4988@TK2MS FTNGP04.phx.gbl ...
        >>>I have been encountering strange behaviour on client machines where the
        >>>pages truncate the display in the middle of the page.
        >>At some point the browser just goes white from one line to the bottom of
        >>the browser.
        >>No error shows, and the visible portions of the pages function normally.
        >>I can't find any way to reproduce. It will happen on different pages
        >>and will truncate at different points on the same page for different
        >>users and sessions. This happens across the entire width of the page
        >>crossing masterpages and content areas I am working in VS2008 and
        >>running both IIS5.1 and 6.0 (different boxes). Any ideas?
        >>>
        >>
        >>
        >
        >

        Comment

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