Help!! I can't open Access 2007

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  • ARC
    #1

    Help!! I can't open Access 2007

    I think I made a major blunder, and now Access 2007 no longer opens. I made
    the mistake yesterday of using the "test" option in wise installer for my
    Access 2007 runtime app. It actually installed the Access 2007 Runtime SP-1
    (I did have full office 2007 SP-1, however).

    I didn't notice a problem until I had to use Access 97. Once I re-opened
    Access 2007, I got the usual message about the Installer (as it tries to
    repair every time you switch versions).

    However, the installer bombs out with: Error 2711. An internal error has
    occurred: ACCESSRTNonBoot Files. After this, Access 2007 Does not open. I
    tried uninstalling MS Office Access 2007 Runtime, and putting in the Office
    Professional 2007 Cd and selected to Repair Office 2007, and I still get the
    error 2711.

    Hoping for help here, as I'm now stuck!

    Thanks,

    Andy

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    • ARC
      #2
      Re: Help!! I can't open Access 2007

      Figured it out... If this happens to anyone else, the answer was:

      * Put in the office 2007 cd, pick items to remove, and remove access 2007
      * Reinstall access 2007 from the cd-rom.

      I thought I would have to re-download the Office SP-1 and apply it, but it
      informed me that SP1 was already installed for access. It appears to be
      working once again.


      "ARC" <PCESoft@PCESof t.invalidwrote in message
      news:5uB2k.4114 $uE5.1991@flpi1 44.ffdc.sbc.com ...
      >I think I made a major blunder, and now Access 2007 no longer opens. I made
      >the mistake yesterday of using the "test" option in wise installer for my
      >Access 2007 runtime app. It actually installed the Access 2007 Runtime SP-1
      >(I did have full office 2007 SP-1, however).
      >
      I didn't notice a problem until I had to use Access 97. Once I re-opened
      Access 2007, I got the usual message about the Installer (as it tries to
      repair every time you switch versions).
      >
      However, the installer bombs out with: Error 2711. An internal error has
      occurred: ACCESSRTNonBoot Files. After this, Access 2007 Does not open. I
      tried uninstalling MS Office Access 2007 Runtime, and putting in the
      Office Professional 2007 Cd and selected to Repair Office 2007, and I
      still get the error 2711.
      >
      Hoping for help here, as I'm now stuck!
      >
      Thanks,
      >
      Andy

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