Can a lone computer have Access db problems?

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  • Earl Anderson

    Can a lone computer have Access db problems?

    One of the users in our departmental db has Read/Write permissions to a
    particular form. He was able to access and edit the form at will until 2
    weeks ago. His current problem was that he was not able to edit the data
    (no message ever appeared telling him he could not change any data). The
    only change to the db since he experienced the problem was that a new
    version of the db was made available for installation which everyone has now
    installed. (The new version did not affect the form the user accesses, nor
    was his permissions changed). Both my Admin Asst and I used his user login
    and password on our separate client machines to enter the db and gain access
    to the form he uses. Both of us were able to edit the form (logged in as
    him) with no problems, yet he is still unable to edit the form from his
    computer. That, to me, would suggest that the problem lies with his
    machine. The only problem with that assessment is that it doesn't make
    sense that "something" could be different on his computer to not allow him
    "Write" capabilities on an MS Access application. Networked computers don't
    work that way (singling out certain computers to misbehave).

    Running WinXP w/ MS Office Pro 2003.

    Has anyone every experienced a similar malady and, if so, how was the
    problem resolved?

    thx for any suggestions...
    Earl Anderson


  • Larry Linson

    #2
    Re: Can a lone computer have Access db problems?

    "Earl Anderson" <isobadd@optonl ine.netwrote
    One of the users in our departmental db has Read/Write permissions to a
    particular form. He was able to access and edit the form at will until 2
    weeks ago. His current problem was that he was not able to edit the data
    (no message ever appeared telling him he could not change any data). The
    only change to the db since he experienced the problem was that a new
    version of the db was made available for installation which everyone has
    now installed. (The new version did not affect the form the user
    accesses, nor was his permissions changed). Both my Admin Asst and I used
    his user login and password on our separate client machines to enter the
    db and gain access to the form he uses. Both of us were able to edit the
    form (logged in as him) with no problems, yet he is still unable to edit
    the form from his computer. That, to me, would suggest that the problem
    lies with his machine. The only problem with that assessment is that it
    doesn't make sense that "something" could be different on his computer to
    not allow him "Write" capabilities on an MS Access application.
    Networked computers don't work that way (singling out
    certain computers to misbehave).
    Neither did / do "unnetworke d computers", but there are lots of causes for
    individual computers in the network to misbehave.

    Today's desktop computers may be easier for the user to access, but under
    the covers, they are far more complex even than mighty mainframes of just a
    few years ago. There are an incredible number of apparetnly-minor items
    that can have major effects. The problem likely does "lie with his
    machine", but it may be software, hardware, settings, permissions, or a
    number of other things. Even if all the machines are presumably loaded with
    identical software by a centralized department, there are many individual
    settings that can have unanticipated effects.
    Running WinXP w/ MS Office Pro 2003.
    Nothing unusual there...

    Q. 1: Are you up to date with all Service Packs for both the Operating
    System (SP 3 is the latest, but there are still a few problems surfacing, so
    SP 2 is just fine) and for Office Pro 2003 (SP 3)? In both cases, on the
    menu Help | About will show the current service pack.

    Q. 2: When you say he is "authorized ", that sounds as if the database is
    secured with Access Workgroup Security (sometimes called User Level
    Security, or ULS). Is that the case?

    Q. 3: What is the physical location of the database being executed, aka
    "front end"? (That database would contain queries, forms, reports, macros,
    and modules. It should be on the user's machine, not on a server.)

    Q. 4: What is the physical location of the database containing the tables
    and data, aka "back end"? (It should be on a shared folder, and linked by
    all users from the front end DB on their own machine.)

    (NOTE: If the database is not split into "front" and "back" ends, it should
    be. From your description, it does sound as if it is split..)

    Q. 5: Every user should have full permissions on the folders where both the
    front and back end databases reside. (NOTE: The login to Access itself is
    immaterial to this; it is the Windows and network logins of the using
    computer to which these permissions apply. That's why you and your AA can
    have different experiences from your own machines using his ID and
    password.)

    Q. 6: You say this user can't "edit the form". Do you mean "use the form to
    work with data", or do you mean "modify the design of the form"?

    Actually, if the database is split, and there's no "local data" on the
    user's copy, it might be a good idea just to copy a fresh, new copy of the
    DB (usually all the "installati on" required, if Office is loaded on the
    machine) to the problem machine and try that copy to see if there's any
    difference.
    Has anyone every experienced a similar malady and, if so, how was the
    problem resolved?
    I'm sorry there is not a quick, easy, snap-the-fingers answer. With the
    answers to these questions, it's likely someone here can either make
    specific suggestions, or determine the next questions to ask you. (It may
    well not be me, but someone else.)

    Larry Linson
    Microsoft Office Access MVP



    Comment

    • Earl Anderson

      #3
      Re: Can a lone computer have Access db problems?

      Thanks Larry:

      A1: Yes, IT keeps up with all Service Packs and we are current (SP3 on
      both)

      A2: We utilize Access ULS on this departmental db

      A3&4: It is a 'split' db in the classic sense as you described

      A5: Only our Department employees have access to the folder where the db
      resides and he is a member of our department

      A6: Sorry about the loose use of the term 'edit'. In this case, it means
      'write' permissions. He does not have Administrative rights to include
      "Design" permission.

      We did use a backup utility to 'reinstall' the fe and it solved the problem
      'for a week' and the then the problem 're-appeared' the next week, which is
      where we are now. We will try that again.

      Thanks again...
      Earl Anderson


      "Larry Linson" <bouncer@localh ost.notwrote in message
      news:UGjYj.6538 $%g.3310@trnddc 08...
      "Earl Anderson" <isobadd@optonl ine.netwrote
      >
      >One of the users in our departmental db has Read/Write permissions to a
      >particular form. He was able to access and edit the form at will until 2
      >weeks ago. His current problem was that he was not able to edit the data
      >(no message ever appeared telling him he could not change any data). The
      >only change to the db since he experienced the problem was that a new
      >version of the db was made available for installation which everyone has
      >now installed. (The new version did not affect the form the user
      >accesses, nor was his permissions changed). Both my Admin Asst and I
      >used his user login and password on our separate client machines to enter
      >the db and gain access to the form he uses. Both of us were able to edit
      >the form (logged in as him) with no problems, yet he is still unable to
      >edit the form from his computer. That, to me, would suggest that the
      >problem lies with his machine. The only problem with that assessment is
      >that it doesn't make sense that "something" could be different on his
      >computer to not allow him "Write" capabilities on an MS Access
      >application.
      >
      Networked computers don't work that way (singling out
      certain computers to misbehave).
      >
      Neither did / do "unnetworke d computers", but there are lots of causes for
      individual computers in the network to misbehave.
      >
      Today's desktop computers may be easier for the user to access, but under
      the covers, they are far more complex even than mighty mainframes of just
      a few years ago. There are an incredible number of apparetnly-minor items
      that can have major effects. The problem likely does "lie with his
      machine", but it may be software, hardware, settings, permissions, or a
      number of other things. Even if all the machines are presumably loaded
      with identical software by a centralized department, there are many
      individual settings that can have unanticipated effects.
      >
      Running WinXP w/ MS Office Pro 2003.
      >
      Nothing unusual there...
      >
      Q. 1: Are you up to date with all Service Packs for both the Operating
      System (SP 3 is the latest, but there are still a few problems surfacing,
      so SP 2 is just fine) and for Office Pro 2003 (SP 3)? In both cases, on
      the menu Help | About will show the current service pack.
      >
      Q. 2: When you say he is "authorized ", that sounds as if the database is
      secured with Access Workgroup Security (sometimes called User Level
      Security, or ULS). Is that the case?
      >
      Q. 3: What is the physical location of the database being executed, aka
      "front end"? (That database would contain queries, forms, reports,
      macros, and modules. It should be on the user's machine, not on a server.)
      >
      Q. 4: What is the physical location of the database containing the tables
      and data, aka "back end"? (It should be on a shared folder, and linked by
      all users from the front end DB on their own machine.)
      >
      (NOTE: If the database is not split into "front" and "back" ends, it
      should be. From your description, it does sound as if it is split..)
      >
      Q. 5: Every user should have full permissions on the folders where both
      the front and back end databases reside. (NOTE: The login to Access
      itself is immaterial to this; it is the Windows and network logins of the
      using computer to which these permissions apply. That's why you and your
      AA can have different experiences from your own machines using his ID and
      password.)
      >
      Q. 6: You say this user can't "edit the form". Do you mean "use the form
      to work with data", or do you mean "modify the design of the form"?
      >
      Actually, if the database is split, and there's no "local data" on the
      user's copy, it might be a good idea just to copy a fresh, new copy of the
      DB (usually all the "installati on" required, if Office is loaded on the
      machine) to the problem machine and try that copy to see if there's any
      difference.
      >
      Has anyone every experienced a similar malady and, if so, how was the
      problem resolved?
      >
      I'm sorry there is not a quick, easy, snap-the-fingers answer. With the
      answers to these questions, it's likely someone here can either make
      specific suggestions, or determine the next questions to ask you. (It may
      well not be me, but someone else.)
      >
      Larry Linson
      Microsoft Office Access MVP
      >
      >
      >

      Comment

      • Larry Linson

        #4
        Re: Can a lone computer have Access db problems?

        "Earl Anderson" <isobadd@optonl ine.netwrote
        We did use a backup utility to 'reinstall' the fe and it solved the
        problem
        'for a week' and the then the problem 're-appeared' the next week, which
        is
        where we are now. We will try that again.
        That is interesting, but I don't have an answer (or even, I fear, a likely
        suggestion).

        If your database is properly split, you should be able to install the
        front-end just by copying it. If you are running with the runtime, a
        reinstall may be needed. And, indeed, if reloading the FE does not do the
        trick, reinstalling Access might be worthwhile. If you decide to try
        reinstalling Access itself, I'd discuss with your IT department whether they
        would do an actual repair/reinstall instead of restoring from a backup.

        Larry Linson
        Microsoft Office Access MVP


        Comment

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